---
title: Move enterprise assets to maintenance state using the Mobile Agent application
description: Move assets of a break fix or planned maintenance work order task to the In maintenance state in the Mobile Agent application to indicate that the assets are under maintenance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/move-assets-maintenance-mobile.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 4
keywords: [Move assets to maintenance]
breadcrumb: [Manage an Enterprise Asset Management task using the Mobile Agent application, Managing enterprise assets and tasks using the Mobile Agent application, Enterprise Asset Management, Asset Management]
---

# Move enterprise assets to maintenance state using the Mobile Agent application

Move assets of a break fix or planned maintenance work order task to the In maintenance state in the Mobile Agent application to indicate that the assets are under maintenance.

## Before you begin

The break fix or planned maintenance work order task must be in the Work in progress state before you can move assets to the In maintenance state.

Only assets in the following states and substates can be moved to the In maintenance state:

-   In use
-   In use and Pending repair
-   In use and In repair
-   In use and Is shutdown

Role required: sn\_eam.asset\_technician

## Procedure

1.  From your mobile device, launch the Mobile Agent application.

2.  On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.

    The home screen of the My Tasks application opens, displaying the first few tasks assigned to you.

3.  If the task you want to start isn't displayed, tap **See all**.

4.  Filter or sort the task view.

    -   To filter your tasks, tap the Filter icon \(\[Omitted image "filter-mobile-task-eam.png"\] Alt text: Filter icon\) and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
    -   To sort your tasks, tap the Filter icon \(\[Omitted image "filter-mobile-task-eam.png"\] Alt text: Filter icon\), tap **Sort by**, and select the fields by which to sort your tasks.
5.  Tap the work order task of the Break fix or Planned maintenance work type that has the assets that you want to move to the In maintenance state.

6.  On the **Details** tab, tap **Start Work**.

7.  Tap the **Related** tab.

    The **Affected assets** section shows all the assets associated with the work order.

8.  Tap **Move to maintenance**.

9.  In the **Select assets to move to maintenance** screen, select the assets that you want to move to the **In maintenance** state.

10. Tap **Submit**.


## Result

In the Affected assets list, the state of the assets changes to In maintenance.

**Parent Topic:**[Manage an Enterprise Asset Management task using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/enterprise-asset-management/work-order-mobile-agent-eam.md)

**Related topics**  


[View your tasks using the Mobile Agent application]()

[Assign a group task to yourself using the Mobile Agent application]()

[Start working on tasks using the Mobile Agent application]()

[Record time worked on a task using the Mobile Agent application]()

[Initiate a request to source parts for work order tasks using the Mobile Agent application]()

[Close a Pick Up Asset task using the Mobile Agent application]()

[Take action on an enterprise asset using the Mobile Agent application]()

[Close a work order for an enterprise asset using the Mobile Agent application]()

[Create a checklist for work order tasks using the Mobile Agent application]()

[View knowledge articles related to work order tasks in the Mobile Agent application]()

[Create work notes about the work order tasks using the Mobile Agent application]()

[Set enterprise assets to the shutdown state using the Mobile Agent application]()

[Start up enterprise assets after maintenance activities using the Mobile Agent application]()