--- title: Enterprise Asset Management normalization description: The Enterprise Asset Management normalization process enables you to normalize your manufacturer, model name, model number, and model type data of your enterprise models. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/normalization-eam.html release: australia product: Enterprise Asset Management classification: enterprise-asset-management topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Create and manage enterprise models, Managing enterprise models and assets, Enterprise Asset Management, Asset Management] --- # Enterprise Asset Management normalization The Enterprise Asset Management normalization process enables you to normalize your manufacturer, model name, model number, and model type data of your enterprise models. ## Normalization overview The normalization process compares the discovered manufacturer, discovered model, discovered model type, and the discovered model number values against the ServiceNow repository of normalized equivalents in the Enterprise Asset Management Content Service. To standardize your enterprise models, the data must be normalized. You can manually update the model records with the normalization content, or you can compare your data against the Enterprise Asset Management Content Service. ## Scheduled jobs for Normalization The following are the scheduled jobs that run during the normalization process.
| Scheduled job | Description |
|---|---|
| EAM - Daily Job | Sets the time when data is pulled by the Enterprise Asset Management Content Service. This job runs only once, when the normalization process is started for the first time. If a model has gone beyond its end of its lifecycle date, this job enables the **Content lifecycle phase** check box in the **Enterprise Model Lifecycle** tab in a model record. |
| EAM - Content Upload | A daily job that uploads any content to the Enterprise Asset Management Content Service that you have added in the following custom tables:- Custom Enterprise Model Type \[sn\_eam\_cd\_custom\_model\_type\] - Custom Enterprise Manufacturer \[sn\_eam\_cd\_custom\_manufacturer - Custom Enterprise Product Model \[sn\_eam\_cd\_custom\_product\_model\] - Custom Enterprise Model Library \[sn\_eam\_cd\_custom\_model\_library\] **Note:** This job only runs if you have opted in to the Enterprise Asset Management Content Service. |
| EAM - Enterprise Lifecycles | Updates the model record with information about newly created or deleted life cycles. |
| EAM - Normalization | Normalizes all the models that haven't been normalized. |
| EAM - Apply latest content changes | Updates any changes in the content tables to the Enterprise Asset Management Content Service. |