---
title: Opt-in to the Enterprise Asset Management Content Service
description: Opt in to the Enterprise Asset Management Content Service to share unnormalized enterprise model data from your organization with ServiceNow to improve the normalization process.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/enterprise-asset-management/optin-cs-eam.html
release: australia
product: Enterprise Asset Management
classification: enterprise-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Enterprise Asset Management, Asset Management]
---

# Opt-in to the Enterprise Asset Management Content Service

Opt in to the Enterprise Asset Management Content Service to share unnormalized enterprise model data from your organization with ServiceNow to improve the normalization process.

## Before you begin

Role required: sn\_eam.enterprise\_admin

## Procedure

1.  Navigate to **Enterprise Asset Workspace** > **Admin center** > **Normalization opt-in**.

    \[Omitted image "opt-in-eam.png"\] Alt text: Opt-in for Enterprise Asset Management Content Service

2.  Select **Opt-In Agreement** to read the agreement and then select the check box, **Yes, I have read and accept the Opt-in Agreement**.

3.  Select **Opt-In**.

    \[Omitted image "opt-in-modeldata.png"\] Alt text: Opt-in page showing the enterprise model data

    After you opt in, the Enterprise Models, Enterprise Model Lifecycles, Firmware Discovery Models, Firmware Model Lifecycles, Custom Firmware Models KPIs, and Custom Firmware CPE mapping are automatically enabled. The Custom Enterprise Product Models KPI is automatically disabled.

4.  To disable a KPI, select the toggle button next to the KPI and then select **Save**.

5.  To opt out, select **I would like to opt my company out of the Enterprise Asset Management Content Service Program** and then select **Opt-Out**.

    After you opt out, the Enterprise Models, Enterprise Model Lifecycles, Custom Enterprise Product Models, Firmware Discovery Models, Firmware Model Lifecycles, Custom Firmware Models KPIs, and Custom Firmware CPE mapping are disabled and your company no longer contributes to the improvement of the normalization process. You still receive incremental content updates, based on what the Content Service team can create from other sources. Your company can rejoin the Enterprise Asset Management Content Service at any time.