--- title: Acknowledge receipt of an asset through the Core UI description: As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/acknowledge-asset-core-ui.html release: australia product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Manage refresh of assets using Zero Touch Refresh, Use, Hardware Asset Management, IT Asset Management, Asset Management] --- # Acknowledge receipt of an asset through the Core UI As an employee, acknowledge receipt of the new asset that you received through a Zero Touch Refresh request through the Core UI on your ServiceNow instance. ## Before you begin Role required: none ## Procedure 1. Navigate to **All** > **Self-Service** > **My Requests**. 2. Select the Zero Touch Refresh request. 3. In the **Zero Touch Refresh Tasks** tab, select the **Receive asset** task. 4. Select **Close task**. ## Result The state of the Receive asset task of the Zero Touch Refresh request changes to **Closed**. **Parent Topic:**[Manage refresh of assets using Zero Touch Refresh](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/refresh-hardware-uisng-ztr.md) **Related topics** [Configure replacement models for a refresh model]() [Request a hardware asset refresh through Zero Touch Refresh]() [Fulfill a Zero Touch Refresh Fulfillment Request]() [Process a Zero Touch Refresh request]() [Acknowledge receipt of an asset on a mobile device]()