---
title: Cancel a repair order line in the Hardware Asset Workspace
description: Cancel a repair order line that no longer needs to be fulfilled.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/cancel-repair-order-line-ham-ws.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Fulfill repair orders manually, Repair order fulfillment in the Hardware Asset Workspace, Manage asset repair in stockrooms, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Cancel a repair order line in the Hardware Asset Workspace

Cancel a repair order line that no longer needs to be fulfilled.

## Before you begin

Role required: asset

## About this task

You can only cancel a repair order line that is not in the Completed stage.

## Procedure

1.  Navigate to **Workspaces** > **Hardware Asset Workspace** > **Inventory**.

2.  Select the **Repair orders** tab.

3.  Select a repair order that's in the Draft or In Progress stage.

4.  Select the **Repair order lines** tab.

5.  Select the repair order line that you want to cancel.

6.  Select **Cancel**.


## Result

-   The stage of the repair order line changes to Cancelled and the state changes to Closed Incomplete.
-   The state of the associated repair asset tasks that were open changes to Closed Incomplete.
-   The stage of the repair order changes to Cancelled only if there aren't any other repair order lines that are in the Troubleshoot, Repair, Evaluate, or Completed stage.

**Parent Topic:**[Fulfill repair orders in the Hardware Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/fulfill-ham-repair-orders-ws.md)

**Related topics**  


[View open repair orders for your stockroom in the Hardware Asset Workspace]()

[Troubleshoot assets requested for repair in the Hardware Asset Workspace]()

[Complete the repair asset task in the Hardware Asset Workspace]()

[Evaluate the repaired asset in the Hardware Asset Workspace]()

[Bulk close asset repair tasks in the Hardware Asset Workspace]()

[Cancel a repair order in the Hardware Asset Workspace]()