---
title: Using CMDB success advisor for HAM
description: As a CMDB administrator, you can use the Hardware Asset Management \(HAM\) dashboard in CMDB success advisor to keep hardware asset data accurate and aligned with data quality guidelines.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-use.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [use]
breadcrumb: [Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Using CMDB success advisor for HAM

As a CMDB administrator, you can use the Hardware Asset Management \(HAM\) dashboard in CMDB success advisor to keep hardware asset data accurate and aligned with data quality guidelines.

The ServiceNow® CMDB success advisor is a scoped application that drives business outcomes for targeted business products. To learn more, see [CMDB success advisor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/cmdb-sa.md).

1.  [CMDB success advisor for HAM setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-config-settings.md).

    Set up the CMDB success advisor for HAM.

2.  [Monitor CMDB data quality for HAM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-dashboard.md).

    Identify and address data quality issues specific to HAM in the CMDB.

3.  [Improve CMDB data quality for HAM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-remediation.md).

    Use the Remediation actions panel available for a data card in the advisor dashboard for HAM to improve the overall quality of your CMDB.

4.  [Analyze data integrations for HAM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-data-integrations.md).

    Improve HAM data coverage by analyzing existing and suggested data integrations, including Discovery patterns and Service Graph Connectors.

5.  [Analyze CMDB settings for HAM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/cmdb-sa-ham-analyze-settings.md).

    Monitor and optimize CMDB settings that support CI-to-asset synchronization, life cycle alignment, and HAM data quality.


**Related topics**  


[Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/ham-landing-page.md)

[Access CMDB success advisor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/cmdb-sa-access.md)

[Supported business outcomes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/cmdb-sa-outcomes.md)