---
title: Configuring ServiceNow Otto for Hardware Asset Management \(HAM\)
description: Configure the ServiceNow Otto for Hardware Asset Management \(HAM\) application to use the agentic workflow capabilities for managing your hardware asset requests autonomously.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/configuring-now-assist-ham.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [AI Agents, Agentic AI]
breadcrumb: [Configure, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Configuring ServiceNow Otto for Hardware Asset Management \(HAM\)

Configure the ServiceNow Otto for Hardware Asset Management \(HAM\) application to use the agentic workflow capabilities for managing your hardware asset requests autonomously.