--- title: Create an internal lifecycle in the Hardware Asset Workspace description: Create a custom \(internal\) lifecycle to explicitly specify lifecycle dates for a selected hardware or consumable model in the Hardware Asset Workspace. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/create-internal-lifecycle-hardware-models.html release: australia product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-05-27" reading_time_minutes: 7 keywords: [custom hardware lifecycle, custom consumable lifecycle, internal hardware lifecycle, internal consumable lifecycle] breadcrumb: [Use, Hardware Asset Management, IT Asset Management, Asset Management] --- # Create an internal lifecycle in the Hardware Asset Workspace Create a custom \(internal\) lifecycle to explicitly specify lifecycle dates for a selected hardware or consumable model in the Hardware Asset Workspace. ## Before you begin Role required: asset ## About this task Beyond approximated and calculated lifecycles, Hardware Asset Management supports custom \(internal\) lifecycle records. You can define a custom lifecycle phase for a hardware or consumable model. A custom \(internal\) lifecycle enables you to specify lifecycle dates that are specific to your organization or override existing Content Library data, to improve lifecycle coverage and accuracy. Each custom lifecycle record represents a single lifecycle phase and includes a manually defined phase start date. ## Procedure 1. Navigate to **Workspaces** > **Hardware Asset Workspace** > **Model management**. 2. Open the create lifecycle form for the hardware model or consumable model record.
Option Description
**Open the __Hardware Model Lifecycles__ tab** 1. Select the **Hardware models** tab in the Model management page. 2. Select a hardware model record. 3. Select the **Hardware Model Lifecycles** tab. 4. Select **New**. The Create New Hardware Model Lifecycle form is displayed.
**Open the __Consumable Lifecycles__ tab** 1. Select the **Consumable models** tab in the Model management page. 2. Select a consumable model record. 3. Select the **Consumable Model Lifecycles** tab. 4. Select **New**. The Create New Consumable Model Lifecycle form is displayed.
3. On the form, fill in the fields. For field descriptions, see [Model lifecycle form fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/model-lifecycle-fields.md). 4. Select **Save**. ## Result The custom lifecycle record is created and listed in the Hardware Model Lifecycle or Consumable Model Lifecycle related list. The **Source** field is automatically set to **Internal**. **Parent Topic:**[Using Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/using-ham-classic.md) **Related topics** [Analyze hardware assets using the Generate hardware asset insights generative AI skill]() [Work with hardware normalization]() [Manage asset bundles from your inventory]() [Manage your inventory through pallet assets]() [Manage loaner assets]() [Donate assets to charity organizations]() [Use Advanced Shipment Notification]() [Manage RMA requests]() [Create an inventory stock order request]() [Create a disposal order]() [Fulfilling hardware asset requests]() [Audit hardware asset inventory]() [Request a Hardware Asset Refresh]() [Manage your expiring contracts for leased hardware assets]() [Reclaim hardware assets]() [View RFID information of assets]() [Manage the lifecycle of hardware models with calculated lifecycle templates]() [Calculate the active lifecycle phase for a model]() [Receive asset warranty details from Lenovo]() [Manage stockrooms]() [Track shipments using the integration framework]() [Track asset location using indoor maps]() [Assess performance of Hardware Asset Management]() [Manage refresh of assets using Zero Touch Refresh]() [Configure the Total Cost of Ownership of assets]() [Manage Hardware Asset Management subscriptions]() [Manage repair of defective assets in your stockroom in the Hardware Asset Workspace]() [Manage picking hardware assets within your stockroom for Hardware Asset Management workflows]() [Manage hardware asset tasks using the Mobile Agent application]() [Manage asset put away using the Hardware Asset Workspace]() [Audit your hardware assets by using Asset Attestation]() [Manage contract repository agentic workflow in the Hardware Asset Workspace]() [Manage obligations in the Hardware Asset Workspace]() [Acknowledge receipt of assets on the Employee Center portal]() [Update associated Decision tables for HAM flows]() [Model lifecycle form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/model-lifecycle-fields.md) [Hardware model details](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/hardware-model-fields.md) [Consumable model fields](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/consumable-model-fields.md)