---
title: Pause a hardware asset pick task using the Mobile Agent application
description: Record a break from a hardware asset pick task by using the Mobile Agent application if you’re not continuing to work on it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/pause-asset-pick-task-ham-mobile-agent.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Record time spent on asset pick task, Manage hardware asset pick tasks, Manage hardware asset tasks using the Mobile Agent application, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Pause a hardware asset pick task using the Mobile Agent application

Record a break from a hardware asset pick task by using the Mobile Agent application if you’re not continuing to work on it.

## Before you begin

After you start work on the hardware asset pick task, make sure to start recording the time by tapping **Start timer** in the **Details** tab.

Role required: inventory\_user

## About this task

After you pause a task, you can resume when you start working on it again. The system automatically tracks and calculates the actual time taken to complete the task even though the work was interrupted.

## Procedure

1.  From your mobile device, launch the Mobile Agent application.

2.  On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.

    The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.

3.  If the task you want to pause isn't displayed, tap **See all**.

4.  Filter or sort the task view.

    -   To filter your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text: Filter icon and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
    -   To sort your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\], tap **Sort by**, and select the fields by which to sort your tasks.
5.  Tap the asset pick task record that you want to pause.

6.  On the **Details** tab, tap **Pause**.

    **Note:** The **Pause** option is displayed only after you tap **Start timer**.

    On the **Details** tab, the **Pause** option changes to **Resume**.

7.  Tap **Resume** when you’re ready to work on the activity again.


## Result

Each time you pause or resume work on the asset pick task, the actual time you worked on the task is automatically calculated. An entry for the time worked is created in the Time worked section of the Related tab.

**Parent Topic:**[Record time worked on a hardware asset pick task using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/record-time-pick-task-mobile-agent-ham.md)