---
title: Put away assets using the ServiceNow Agent application
description: Scan available assets in the inventory and perform an asset put away task in the designated scanned drop-off location.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/perform-put-away-mobile-agent-ham.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [asset put away task, put away asset]
breadcrumb: [Manage asset put away using the ServiceNow Agent application, Manage hardware asset tasks using the Mobile Agent application, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Put away assets using the ServiceNow Agent application

Scan available assets in the inventory and perform an asset put away task in the designated scanned drop-off location.

## Before you begin

Role required: inventory\_user

## About this task

The inventory user can scan the available assets in the inventory and put them away in the scanned aisle-space in the stockroom. The Hardware Asset Management application checks the existence of an active put away task for the asset and makes the required update in the Hardware Asset Workspace.

-   If an active Asset put away task exists, the task is closed when the asset is placed in the designated stockroom location.
-   If an active Asset put away task doesn't exist for the asset, then a task is created and closed when the asset is placed in the designated stockroom location.

## Procedure

1.  From your mobile device, launch the Mobile Agent application.

2.  On the navigation bar, tap the Asset put away menu.

    \[Omitted image "asset-put-away-task-ma.png"\] Alt text: Asset put away menu

    The Asset put away page is displayed.

3.  Enter or scan the asset serial number and tap **Next**.

    \[Omitted image "asset-putaway-scan.png"\] Alt text: Scan asset serial number

    You can scan multiple assets at a time. All the scanned asset serial numbers are listed in the **Review** tab. \[Omitted image "asset-putaway-review-tab.png"\] Alt text: Review scanned assets

4.  Enter or scan the drop-off location and tap **Submit**.

    \[Omitted image "asset-putaway-dropoff-location.png"\] Alt text: Asset put away Drop-off location


## Result

A confirmation message appears on the mobile screen showing the number of put away tasks closed.

**Parent Topic:**[Manage asset put away using the ServiceNow Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/manage-hardware-asset-put-away-ham-mobile-agent.md)