---
title: Hardware Asset Management flow customization
description: Customize the flows in some of the Hardware Asset Management features by using the available decision tables.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/readily-available-dec-tables-ham.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Explore, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Hardware Asset Management flow customization

Customize the flows in some of the Hardware Asset Management features by using the available decision tables.

You can also create a flow using Workflow Studio that suits your requirement. You can then customize the existing flows by using the newly created flow in the readily available decision tables. For example, in the Hardware Refresh module, you can remove an existing flow, add a new flow or a condition.

Update the associated Decision table entries to trigger the new flow. For more information, see [Update associated Decision tables for HAM flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/trigger-flow-ham.md).

For the list of readily available decision tables and the associated Hardware Asset Management features that you can update, see [Decision tables for Hardware Asset Management flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/ham-decision-table.md).