---
title: Request and receive assets using the Zero Touch request flow
description: Request standard hardware assets through the Service Catalog and acknowledge receipt of assets fulfilled by an external provider.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/request-receive-assets-ztr.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Employee self-service, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Request and receive assets using the Zero Touch request flow

Request standard hardware assets through the Service Catalog and acknowledge receipt of assets fulfilled by an external provider.

-   **[Request a hardware asset through the Zero Touch request flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/request-hardware-assets-ztr-catalog.md)**  
Request a hardware asset directly with the external provider through the Zero Touch request flow by ordering the asset from the Service Catalog.
-   **[Acknowledge receipt of an asset received through the Zero Touch request flow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/acknowledge-ztr-asset-on-mobile.md)**  
As an employee, acknowledge receipt of the new asset that you received through the Zero Touch request flow on a mobile device.

**Parent Topic:**[Employee self-service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/employee-self-sevice-ham.md)

**Related topics**  


[Request and receive assets using the Zero Touch Refresh flow]()

[Request a loaner asset]()

[Acknowledge receipt of assets on the Employee Center portal]()

[Confirming the assigned serialized hardware assets]()

[Raise issue related to your asset on the Employee Center portal]()