---
title: Start working on a hardware asset repair task using the Mobile Agent application
description: Indicate in the Mobile Agent application when you start work on a repair task assigned to you.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/start-work-repair-task-mobile-ham.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Manage hardware asset repair tasks, Manage hardware asset tasks using the Mobile Agent application, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Start working on a hardware asset repair task using the Mobile Agent application

Indicate in the Mobile Agent application when you start work on a repair task assigned to you.

## Before you begin

Role required: asset

## About this task

You can work on the repair tasks that belong to the following task types:

-   Asset troubleshoot task
-   Asset repair task
-   Asset evaluate task

## Procedure

1.  From your mobile device, launch the Mobile Agent application.

2.  On the navigation bar at the bottom of the screen, tap the **My Tasks** tab.

    The home screen of the My Tasks application opens displaying only the first few tasks in the list of tasks assigned to you.

3.  If the task you want to start isn't displayed, tap **See all**.

4.  Filter or sort the task view.

    -   To filter your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text: and enter the values to use as a filter in the **Due Date**, **Asset**, **Location**, or **Priority** fields.
    -   To sort your tasks, tap the Filter icon \[Omitted image "filter-mobile-task-eam.png"\] Alt text:, tap **Sort by**, and select the fields by which to sort your tasks.
5.  Tap the repair task that you want to start.

6.  On the **Details** tab, tap **Start work**.


## Result

On the **Details** tab, the **Start work** link changes to **Start timer**, **Record time**, and **Close** automatically.

## What to do next

[Record time worked on a hardware asset repair task using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/record-time-worked-mobile-agent-app-con.md).

**Parent Topic:**[Manage hardware asset repair tasks using the Mobile Agent application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/repair-orders-mobile-agent-ham.md)

**Related topics**  


[View your hardware asset repair tasks using the Mobile Agent application]()

[Record time worked on a hardware asset repair task using the Mobile Agent application]()

[Close a hardware asset repair task using the Mobile Agent application]()