---
title: Assess performance of Hardware Asset Management
description: Track the success of the Hardware Asset Management application in your instance by creating success goals. You can also create a success goal category for a success goal and track the success of your goals by creating success activities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/suc-goal-act-hw.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 6
breadcrumb: [Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Assess performance of Hardware Asset Management

Track the success of the Hardware Asset Management application in your instance by creating success goals. You can also create a success goal category for a success goal and track the success of your goals by creating success activities.

-   **[Create a success goal for Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/create-suc-goal.md)**  
Create a success goal to track the success of the Hardware Asset Management application in your instance.
-   **[Create success activities for HAM success goals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/create-suc-act-hw.md)**  
Create success activities to track the success of your created goals.
-   **[Create a success goal category for hardware assets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/create-ham-suc-cat.md)**  
Create a success goal category to associate it with the Hardware Asset Management success goal.
-   **[View all maturity items for Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/view-ham-maturity-items.md)**  
View the maturity of your Hardware Asset Management \(HAM\) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed.

**Parent Topic:**[Using Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/using-ham-classic.md)

**Related topics**  


[Analyze hardware assets using the Generate hardware asset insights generative AI skill]()

[Work with hardware normalization]()

[Manage asset bundles from your inventory]()

[Manage your inventory through pallet assets]()

[Manage loaner assets]()

[Donate assets to charity organizations]()

[Use Advanced Shipment Notification]()

[Manage RMA requests]()

[Create an inventory stock order request]()

[Create a disposal order]()

[Fulfilling hardware asset requests]()

[Audit hardware asset inventory]()

[Request a Hardware Asset Refresh]()

[Manage your expiring contracts for leased hardware assets]()

[Reclaim hardware assets]()

[View RFID information of assets]()

[Manage the lifecycle of hardware models with calculated lifecycle templates]()

[Create an internal lifecycle in the Hardware Asset Workspace]()

[Calculate the active lifecycle phase for a model]()

[Receive asset warranty details from Lenovo]()

[Manage stockrooms]()

[Track shipments using the integration framework]()

[Track asset location using indoor maps]()

[Manage refresh of assets using Zero Touch Refresh]()

[Configure the Total Cost of Ownership of assets]()

[Manage Hardware Asset Management subscriptions]()

[Manage repair of defective assets in your stockroom in the Hardware Asset Workspace]()

[Manage picking hardware assets within your stockroom for Hardware Asset Management workflows]()

[Manage hardware asset tasks using the Mobile Agent application]()

[Manage asset put away using the Hardware Asset Workspace]()

[Audit your hardware assets by using Asset Attestation]()

[Manage contract repository agentic workflow in the Hardware Asset Workspace]()

[Manage obligations in the Hardware Asset Workspace]()

[Acknowledge receipt of assets on the Employee Center portal]()

[Update associated Decision tables for HAM flows]()