---
title: Test the integration with the carrier API
description: Check the connection with the carrier API to handle any connection issues such as invalid credentials, incorrect tracking details, and issues with the integration script include.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/test-carrier-api-integration.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Track shipments using the integration framework, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Test the integration with the carrier API

Check the connection with the carrier API to handle any connection issues such as invalid credentials, incorrect tracking details, and issues with the integration script include.

## Before you begin

Role required: admin or domain\_admin

## Procedure

1.  Navigate to **All** > **Hardware Asset Workspace** > **Asset operations**.

2.  From the **Shipment** list, select **Carrier integration profiles**.

3.  Select the carrier integration profile that you want to test.

4.  Select **Test connection**.


## Result

A message that indicates the success or failure of the connection is displayed.

**Parent Topic:**[Track shipments using the integration framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/tracking-shipments-using-integration-framework.md)

**Related topics**  


[Creating an integration script include for third-party carrier applications]()

[Connect your ServiceNow instance with a shipping carrier application]()

[Remove a shipping carrier from an integration profile]()

[Create a carrier integration profile]()

[View the carrier integration profile details]()

[Create a shipping carrier record]()

[View hardware asset shipment details]()

[Stale shipments]()

[Track a hardware asset shipment]()