---
title: Track a hardware asset shipment
description: Track the progress of your hardware asset shipment that isn't delivered and that has a carrier associated with an active integration profile.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/track-hardware-asset-shipments.html
release: australia
product: Hardware Asset Management
classification: hardware-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Track shipments using the integration framework, Use, Hardware Asset Management, IT Asset Management, Asset Management]
---

# Track a hardware asset shipment

Track the progress of your hardware asset shipment that isn't delivered and that has a carrier associated with an active integration profile.

## Before you begin

Role required: inventory\_user \(read\) or inventory\_admin.

## Procedure

1.  Navigate to **All** > **Hardware Asset Workspace** > **Asset operations**.

2.  From the **Shipment** list, select **Shipments**.

3.  Select a shipment record that you want to track.

4.  Select **Track now**.


## Result

The following fields on the Shipment details form show the tracking details received from the carrier:

-   Carrier status
-   Carrier pick-up date
-   Carrier delivered date

**Parent Topic:**[Track shipments using the integration framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/tracking-shipments-using-integration-framework.md)

**Related topics**  


[Creating an integration script include for third-party carrier applications]()

[Connect your ServiceNow instance with a shipping carrier application]()

[Remove a shipping carrier from an integration profile]()

[Create a carrier integration profile]()

[View the carrier integration profile details]()

[Test the integration with the carrier API]()

[Create a shipping carrier record]()

[View hardware asset shipment details]()

[Stale shipments]()