--- title: Update associated Decision tables for HAM flows description: Update associated Decision tables for Hardware Asset Management \(HAM\) flows to trigger a new or customized HAM flow. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/trigger-flow-ham.html release: australia product: Hardware Asset Management classification: hardware-asset-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 6 breadcrumb: [Use, Hardware Asset Management, IT Asset Management, Asset Management] --- # Update associated Decision tables for HAM flows Update associated Decision tables for Hardware Asset Management \(HAM\) flows to trigger a new or customized HAM flow. ## Before you begin Role required: admin, decision\_table\_admin ## Procedure 1. Navigate to **All** > **System Definition** > **Decision Tables**. 2. Open a decision table that you want to update. 3. On the flow page, select the Add icon \(\[Omitted image "add\_content\_icon.png"\] Alt text: Add icon\) in the Decision table section. 4. Select **Add condition column**. 5. In the NEW CONDITION COLUMN dialog box, fill in the conditions according to the conditions that you want to trigger the flow. 6. Select **Done**. A new row is created and the condition shows up in the Decision table section. 7. In the Flow column, select the flow that you have created. 8. Select **Save**. 9. Navigate to the Decisions \(sys\_decision\_question\) table and search the updated Decision table that you updated. 10. Update the **Order** field with a value less than 100. **Parent Topic:**[Using Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/hardware-asset-management/using-ham-classic.md) **Related topics** [Analyze hardware assets using the Generate hardware asset insights generative AI skill]() [Work with hardware normalization]() [Manage asset bundles from your inventory]() [Manage your inventory through pallet assets]() [Manage loaner assets]() [Donate assets to charity organizations]() [Use Advanced Shipment Notification]() [Manage RMA requests]() [Create an inventory stock order request]() [Create a disposal order]() [Fulfilling hardware asset requests]() [Audit hardware asset inventory]() [Request a Hardware Asset Refresh]() [Manage your expiring contracts for leased hardware assets]() [Reclaim hardware assets]() [View RFID information of assets]() [Manage the lifecycle of hardware models with calculated lifecycle templates]() [Create an internal lifecycle in the Hardware Asset Workspace]() [Calculate the active lifecycle phase for a model]() [Receive asset warranty details from Lenovo]() [Manage stockrooms]() [Track shipments using the integration framework]() [Track asset location using indoor maps]() [Assess performance of Hardware Asset Management]() [Manage refresh of assets using Zero Touch Refresh]() [Configure the Total Cost of Ownership of assets]() [Manage Hardware Asset Management subscriptions]() [Manage repair of defective assets in your stockroom in the Hardware Asset Workspace]() [Manage picking hardware assets within your stockroom for Hardware Asset Management workflows]() [Manage hardware asset tasks using the Mobile Agent application]() [Manage asset put away using the Hardware Asset Workspace]() [Audit your hardware assets by using Asset Attestation]() [Manage contract repository agentic workflow in the Hardware Asset Workspace]() [Manage obligations in the Hardware Asset Workspace]() [Acknowledge receipt of assets on the Employee Center portal]()