---
title: Creating reserve entitlements for Microsoft online services
description: You can create reserve entitlements for Microsoft online services to add licenses to your existing Microsoft 365 subscriptions. You can pay for the new licenses during your true-up process.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/creating-0365-reserve-entitlements.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Microsoft 365 integration, Software Asset Management publisher pack for Microsoft, Supported software publisher licenses, Software Asset Management, IT Asset Management, Asset Management]
---

# Creating reserve entitlements for Microsoft online services

You can create reserve entitlements for Microsoft online services to add licenses to your existing Microsoft 365 subscriptions. You can pay for the new licenses during your true-up process.

## Overview of license reservation

A license reservation enables you to place a license reservation order for migrating on-premises assets to the cloud without requiring a purchase order. Only Microsoft online services are eligible for license reservation orders.

**Note:** You can create a reserve entitlement only from an existing Microsoft entitlement. The existing entitlement must meet the following criteria:

-   **License type** is Subscription.
-   **Metric group** is Microsoft.
-   **License Metric** is User Subscription.
-   **Publisher** is Microsoft for the product on the software model.
-   **Subscription software** is selected for the product on the software model.