--- title: Software Asset Management installation methods description: Install the Software Asset Management application from Product Hub or ServiceNow Store. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/installing-sam-app.html release: australia product: Software Asset Management classification: software-asset-management topic_type: concept last_updated: "2026-08-24" reading_time_minutes: 1 keywords: [Install SAM, Install SAM using Product Hub] breadcrumb: [Configuring Software Asset Management, Software Asset Management, IT Asset Management, Asset Management] --- # Software Asset Management installation methods Install the Software Asset Management application from Product Hub or ServiceNow Store. Before you can use Software Asset Management capabilities, you must install the application on your ServiceNow instance. ## Installation methods Choose an installation method based on your needs:
Method When to use
Product Hub You are installing the SAM application for the first time and want a guided installation experience. Product Hub installs your entitled application and displays additional applications and plugins available for your subscription tier.**Important:** Product Hub and Configuration Console are available starting from Australia Patch 7.
ServiceNow Store You are installing the SAM application without using the guided Product Hub experience, or your instance does not have the [Setup Hub](https://store.servicenow.com/store/app/4f085e4997e9831876b932471153afa8) \(sn\_ia\_base\) or ServiceNow Otto for Setup \(sn\_ia\) application installed.
- **[Product Hub for Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/sam-product-hub.md)** The Product Hub provides a guided installation and management interface for the Software Asset Management application. Administrators can install the application, apply default configurations, track progress, and access the Configuration Console from the Software Asset Management Admin Home tile. - **[Configuration Console for Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/config-console-sam.md)** Use the Configuration Console to configure Software Asset Management after installation. Complete platform-level settings, configure key items with AI assistance, and package configurations for deployment to other instances. **Parent Topic:**[Configuring Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/Config-sam-workspace.md) **Related topics** [Install Software Asset Management from the Product Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/install-sam-product-hub.md) [Request Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/t_RequSoftwareAssetMgmt.md)