---
title: Manually normalize a software model in the Software Asset Workspace
description: You can manually normalize a software discovery model that hasn’t been fully normalized \(partially normalized, publisher normalized, or match not found\) to reconcile it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/manual-normalize-swmodel-workspace.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use SAM Workspace, Software Asset Management, IT Asset Management, Asset Management]
---

# Manually normalize a software model in the Software Asset Workspace

You can manually normalize a software discovery model that hasn’t been fully normalized \(partially normalized, publisher normalized, or match not found\) to reconcile it.

## Before you begin

Role required: sam\_admin or sam\_user

## Procedure

1.  Navigate to **All** > **Software asset** > **Software Asset Workspace** > **License operations** > **Discovery models**.

2.  Select a discovery model record that has a normalization status of **Partially Normalized**, **Publisher Normalized**, or **Match Not Found**.

3.  Select the ellipsis icon on the right hand side of the page.

4.  Select **Normalize**.

    The normalization status changes to **Manually Normalized**.


**Parent Topic:**[Using Software Asset Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/using-sam-workspace.md)