---
title: Request Software Spend Detection
description: Request Software Spend Detection to track, analyze, and optimize software spending. To access Software Spend Detection, enable the Software Asset Management - Spend Detection \(com.sn\_sam\_spend\) plugin. This plugin includes demo data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/request-spend-detection.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
keywords: [request software spend detection, software asset workspace, software asset management spend detection, com.sn\_sam\_spend]
breadcrumb: [Software Spend Detection, Software Asset Management, IT Asset Management, Asset Management]
---

# Request Software Spend Detection

Request Software Spend Detection to track, analyze, and optimize software spending. To access Software Spend Detection, enable the Software Asset Management - Spend Detection \(com.sn\_sam\_spend\) plugin. This plugin includes demo data.

## Before you begin

-   Sign the Software Spend Detection legal agreement. For more information, contact your ServiceNow account representative.
-   Activate the Software Asset Management Professional \(com.snc.samp\) plugin on your ServiceNow instance. For more information, see [Request Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/t_RequSoftwareAssetMgmt.md).
-   Install the [Software Asset Workspace](https://store.servicenow.com/store/app/f3a752821b4f221084105282604bcb32) \(sn\_sam\_workspace\) app from the ServiceNow Store.
-   Optional: To use AI-powered classification and normalization, install the [ServiceNow Otto for Software Asset Management \(SAM\)](https://store.servicenow.com/store/app/869d23661b646a50a85b16db234bcbab) \(sn\_now\_assist\_sam\) app from the ServiceNow Store. Without this app, Software Spend Detection uses the machine learning pipeline. For details, see [AI-powered software spend detection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/spend-detection-ai-enhancements.md).

**Note:** Software Spend Detection is not supported for on-premises users hosting their own ServiceNow instance.

Role required: admin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Select **Request plugin** to open the **Activate Plugin** form on Now Support.

3.  On the **Activate Plugin** form, provide the following information.

<table id="table_awx_bhf_ygb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr id="target-instance"><td>

What is your target instance

</td><td>

Select the instance that you want to activate the plugin on.

</td></tr><tr><td>

Which plugin would you like to activate

</td><td>

Select the name of the plugin to activate.

 **Note:** If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the **Plugin I'm looking for is not listed** check box. Enter the plugin name in the field that appears.

</td></tr><tr id="date-time"><td>

Select Maintenance Date and Time

</td><td>

Select the date and time to activate the plugin.

</td></tr></tbody>
</table>    For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

4.  Select **Submit**.

    After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.


**Parent Topic:**[Software Spend Detection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/software-spend-detection.md)