---
title: SaaS user resolution skill - Triggers and Inputs
description: Configure the triggers and inputs to determine how and when a skill is used. An input identifies the data that is used for a skill, such as the table and fields that are used to resolve SaaS users. A trigger initiates an action, such as when the system generates user resolution rules.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/saas-user-resolution-triggers-inputs.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: reference
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Software Asset Management references, Software Asset Management, IT Asset Management, Asset Management]
---

# SaaS user resolution skill - Triggers and Inputs

Configure the triggers and inputs to determine how and when a skill is used. An input identifies the data that is used for a skill, such as the table and fields that are used to resolve SaaS users. A trigger initiates an action, such as when the system generates user resolution rules.

## Triggers for SaaS user resolution skill

The following table lists the trigger for the SaaS user resolution skill.

|Trigger|Description|
|-------|-----------|
|Auto-triggered|User resolution rules are automatically generated upon the activation of the SaaS user resolution skill.|

## Inputs for the SaaS user resolution skill

The following table lists the inputs for the SaaS user resolution skill.

|Input|Description|
|-----|-----------|
|List of fields with the String and Email type.|User \[sys\_user\]|

**Parent Topic:**[Software Asset Management references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/references.md)