---
title: Supported software publisher licenses
description: With Software Asset Management, there are several publisher packs that can be used to extend functionality between the ServiceNow AI Platform and your third-party software applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-asset-management/software-asset-management/sam-publisher-packs.html
release: australia
product: Software Asset Management
classification: software-asset-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 4
breadcrumb: [Software Asset Management, IT Asset Management, Asset Management]
---

# Supported software publisher licenses

With Software Asset Management, there are several publisher packs that can be used to extend functionality between the ServiceNow AI Platform and your third-party software applications.

The following Software Asset Management publisher pack plugins can be requested from ServiceNow personnel for activation. See [Request Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/t_RequSoftwareAssetMgmt.md) for more information on how to request these plugins.

-   Adobe
-   Citrix
-   IBM \(includes both IBM and Red Hat Enterprise Linux\)
-   Microsoft
-   Oracle
-   SAP
-   VMware

Each publisher has a set of [license metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/c_SAMLicenseMetrics.md) specific to that metric group. License metrics are set in software entitlements and used for reconciliation \(metric group, license metric, and software model combination\).

## Publisher pack plugins

<table id="table_ppx_zgv_5fb"><thead><tr><th>

Plugin

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Software Asset Management Professional for Adobe \(com.sn\_samp\_adobe\)

</td><td>

Provides additional capabilities to reconcile Adobe subscription software.

</td></tr><tr><td>

Software Asset Management Professional for Citrix \(com.sn\_samp\_citrix\)

</td><td>

Provides additional capabilities to reconcile Citrix software, such as Virtual Applications and Virtual Desktop.

</td></tr><tr><td>

Software Asset Management Professional for IBM \(com.sn\_samp\_ibm\)

</td><td>

Provides additional capabilities to reconcile IBM products using PVU and RVU license metrics.

 This plugin also provides additional capabilities to reconcile Red Hat Enterprise Linux software, such as Red Hat Enterprise Linux Server and Red Hat Enterprise Linux for Virtual Datacenters.

</td></tr><tr><td>

Software Asset Management Professional for Microsoft \(com.snc.samp.microsoft\)

</td><td>

Provides additional capabilities to reconcile Microsoft software, such as Microsoft SQL Server.

</td></tr><tr><td>

Software Asset Management Professional for Oracle \(com.snc.samp.oracle\)

</td><td>

Provides additional capabilities to reconcile Oracle software, such as Oracle Database.

</td></tr><tr><td>

Software Asset Management Professional for SAP \(com.sn\_samp\_sap\)

</td><td>

Provides additional capabilities to reconcile SAP named user compliance and optimization.

</td></tr><tr><td>

Software Asset Management Professional for VMware \(com.sn\_samp\_vmware\)

</td><td>

Provides additional capabilities to reconcile VMware software, such as vCenter and vSphere.

</td></tr></tbody>
</table>## Publisher pack dashboards

View compliance analysis results for the following publishers on the Software Publisher Analytics dashboards.

-   [Adobe](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/sam-saas-subscription-dash.md)
-   [Citrix](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/dashboard-citrix.md)
-   [IBM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/dashboard-ibm.md)
-   [Microsoft](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/dashboard-microsoft.md)
-   [Oracle](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/dashboard-oracle.md)
-   [SAP](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/dashboard-sap.md)
-   [VMware](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/dashboard-vmware.md)

**Note:** You must have one of the publisher pack add-ons \(other than Adobe\) activated to see the Software Publisher Overviews dashboard navigation module. In addition, the corresponding publisher pack must be activated to see the compliance analysis results tab for that publisher.

View compliance analysis results for Microsoft Office 365 and Adobe Cloud on the [Office 365 and Adobe dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/sam-saas-subscription-dash.md).

**Note:** The Software Asset Management Professional for Adobe publisher pack add-on must be activated to see the Office 365 and Adobe Cloud dashboard.

-   **[Software Asset Management publisher pack for Adobe](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/adobe-publisher-pack.md)**  
Use the Software Asset Management publisher pack for Adobe to track compliance using Adobe - specific licensing metrics and integrate with Adobe Cloud.
-   **[Software Asset Management publisher pack for Citrix](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/citrix-publisher-pack.md)**  
Use the Citrix publisher pack for the optimization and reconciliation of your Citrix products. You can track licensing positions for your Citrix users and devices so that you can determine your license compliance.
-   **[Software Asset Management publisher pack for IBM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/ibm-publisher-pack.md)**  
Use the Software Asset Management publisher pack for IBM to track and optimize licensing for your IBM software products. You can also use the publisher pack to track and optimize licensing for the Red Hat Enterprise Linux Server and Red Hat Enterprise Linux for Virtual Datacenters products.
-   **[Software Asset Management publisher pack for Microsoft](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/microsoft-publisher-pack.md)**  
The Software Asset Management publisher pack for Microsoft helps you track your license compliance position using Microsoft licensing metrics.
-   **[Software Asset Management publisher pack for Oracle](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/oracle-publisher-pack.md)**  
Use the Software Asset Management publisher pack for Oracle to track and optimize licensing for your Oracle products.
-   **[Software Asset Management publisher pack for SAP](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/sap-publisher-pack.md)**  
Use the Software Asset Management publisher pack for SAP to manage and optimize your SAP licenses. Get comprehensive visibility into your SAP license compliance and uncover potential savings.
-   **[Software Asset Management publisher pack for VMware](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/vmware-publisher-pack.md)**  
Use the Software Asset Management publisher pack for VMware to track and optimize licensing for your VMware software products.

**Parent Topic:**[Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-asset-management/software-asset-management/c_SoftwareAssetMgmt.md)