---
title: Components installed with Collaborative Work Management
description: Several types of components are installed with activation of the Collaborative Work Management application, including tables and user roles.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/collaborative-work-management/components-installed-with-cwm.html
release: australia
product: Collaborative Work Management
classification: collaborative-work-management
topic_type: reference
last_updated: "2026-04-02"
reading_time_minutes: 2
breadcrumb: [Reference, Collaborative Work Management, Strategic Portfolio Management]
---

# Components installed with Collaborative Work Management

Several types of components are installed with activation of the Collaborative Work Management application, including tables and user roles.

## Roles installed

<table id="table_hrv_zbd_b1c"><thead><tr><th>

Role title \[name\]

</th><th>

Description

</th><th>

Contains roles

</th></tr></thead><tbody><tr><td>

CWM user

 \[sn\_cwm.cwm\_user\]

</td><td>

The basic role required to access the CWM workspace.

</td><td>

spm\_agile\_common\_user

</td></tr><tr><td>

CWM admin

 \[sn\_cwm.cwm\_admin\]

</td><td>

Admin role to modify and update any system properties for functionality across CWM.

</td><td>

sn\_cwm.cwm\_user

</td></tr><tr><td>

Docs admin

 \[sn\_docs.docs\_admin\]

</td><td>

Admin role to modify and update any system properties for functionality in Docs.

</td><td>

None

</td></tr><tr><td>

Team member read

 \[sn\_stm.team\_member\_read\]

</td><td>

Allows users to view project tasks and demand tasks, and add comments to them.

</td><td>

-   sn\_cwm.cwm\_user
-   timecard\_user

</td></tr><tr><td>

Team member read-write

 \[sn\_stm.team\_member\_read\_write\]

</td><td>

Allows users to view and edit project tasks and demand tasks.

</td><td>

sn\_stm.team\_member\_read

</td></tr><tr><td>

CWM AI user

 \[sn\_cwm\_ai.cwm\_ai\_user\]

</td><td>

Enables users to use the generative AI skills that are available with the ServiceNow Otto for CWM application.

</td><td>

sn\_cwm.cwm\_user

</td></tr></tbody>
</table>## Tables installed

<table id="table_lrv_zbd_b1c"><thead><tr><th>

Table

</th><th>

Description

</th></tr></thead><tbody><tr><td>

CWM Automation

 \[sn\_cwm\_automation\]

</td><td>

Stores data of automation conditions for Boards.

</td></tr><tr><td>

CWM Board​

 \[sn\_cwm\_board\]

</td><td>

Contains all tasks, views, and column configuration.​

</td></tr><tr><td>

CWM Column Choice

 \[sn\_cwm\_col\_choice\]

</td><td>

Stores data for choices and labels created for custom columns​.

</td></tr><tr><td>

CWM Column Usage

\[sn\_cwm\_columns\_usage\]

​

</td><td>

Stores usage of custom columns and its type​.

</td></tr><tr><td>

CWM Content Tree Preference

 \[sn\_cwm\_content\_tree\_preference\]

</td><td>

Stores user preference of left navigation menu in the expanded or collapsed state.

</td></tr><tr><td>

CWM Document

 \[sn\_cwm\_doc\]

</td><td>

Stores the information of all Docs created within CWM.

</td></tr><tr><td>

CWM Document page

 \[sn\_cwm\_doc\_page\]

</td><td>

Stores the information of pages and subpages created for a Doc within CWM.

</td></tr><tr><td>

CWM Document relationship

 \[sn\_cwm\_doc\_m2m\]

</td><td>

Stores relation between Docs and Doc pages

</td></tr><tr><td>

CWM Import Configuration

 \[sn\_cwm\_import\_config\]

</td><td>

Stores the configuration of tasks imported into My Work.

</td></tr><tr><td>

CWM Menu Item

 \[sn\_cwm\_menu\_item\]

</td><td>

Stores the content hierarchy for Boards, Docs, and folders within a Space.​

</td></tr><tr><td>

CWM Notification Digest

 \[sn\_cwm\_notification\_digest\]

</td><td>

Stores information of notifications sent to CWM users.

</td></tr><tr><td>

CWM Permission

\[sn\_cwm\_permission\]

​

</td><td>

Stores different level of permissions for the users and groups​ for the Spaces.

</td></tr><tr><td>

CWM Space

\[sn\_cwm\_space\]

​

</td><td>

Stores information of all CWM Spaces.​

</td></tr><tr><td>

CWM Space Access Request\[sn\_cwm\_space\_access\_request\]

</td><td>

Stores the list of users who requested access to the Space.

</td></tr><tr><td>

CWM Sprint\[sn\_cwm\_sprint\]

</td><td>

Stores information of sprints created in CWM.

</td></tr><tr><td>

CWM Task\[sn\_cwm\_task\]

​

</td><td>

Stores tasks data​.

</td></tr><tr><td>

CWM Task Relationship\[sn\_cwm\_m2m\]

</td><td>

Stores information of the relationships for the CWM tasks such as prerequisites, dependencies, and related tasks.

</td></tr><tr><td>

CWM Template

 \[sn\_cwm\_template\]

</td><td>

Stores information of Board and Doc templates within CWM workspace.

</td></tr><tr><td>

CWM Template Board Metadata

 \[sn\_cwm\_template\_board\_metadata\]

</td><td>

Stores metadata of CWM Board templates such as work types, automations, and others.

</td></tr><tr><td>

CWM Template Board Views

 \[sn\_cwm\_template\_board\_view\]

</td><td>

Stores information of views within Board templates.

</td></tr><tr><td>

CWM Template Column Choice

 \[sn\_cwm\_template\_column\_choice\]

</td><td>

Stores information of column choices within Board templates.

</td></tr><tr><td>

CWM Template Custom Column Label

 \[sn\_cwm\_template\_custom\_column\_label\]

</td><td>

Stores information of custom column labels within Board templates.

</td></tr><tr><td>

CWM Template Document Page

 \[sn\_cwm\_template\_doc\_page\]

</td><td>

Stores information of pages within Doc templates.

</td></tr><tr><td>

CWM Template Task

 \[sn\_cwm\_template\_task\]

</td><td>

Stores information of tasks within Board templates.

</td></tr><tr><td>

CWM User Preference

 sn\_cwm\_user\_preference

</td><td>

Stores user preferences such as last selected Board, Agile preferences, and others.

</td></tr><tr><td>

CWM View Preferences

 \[sn\_cwm\_view\_preference\]

</td><td>

Stores information of view preferences for Boards.

</td></tr><tr><td>

CWM Views

 sn\_cwm\_view

</td><td>

Stores information of all Board views within CWM.

</td></tr><tr><td>

CWM Work Type\[sn\_cwm\_work\_type\]

​

</td><td>

Stores work types for task allowed within a Space​.

</td></tr><tr><td>

MyWork Table Mapping

 \[sn\_cwm\_mywork\_table\_mapping\]

</td><td>

Stores information of tasks shown in My Work such as dates, states, and assigned users.

</td></tr></tbody>
</table>**Parent Topic:**[Collaborative Work Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/reference-cwm.md)