---
title: Generate tasks from Docs in Collaborative Work Management \(CWM\)
description: Use the generative AI capabilities of ServiceNow Otto to create tasks from the content of your Docs and help you add them to the required Board in CWM workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/collaborative-work-management/generate-tasks-cwm-docs-now-assist.html
release: australia
product: Collaborative Work Management
classification: collaborative-work-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Add tasks to a CWM Board, Manage work using Boards, Use, Collaborative Work Management, Strategic Portfolio Management]
---

# Generate tasks from Docs in Collaborative Work Management \(CWM\)

Use the generative AI capabilities of ServiceNow Otto to create tasks from the content of your Docs and help you add them to the required Board in CWM workspace.

## Before you begin

**Important:** This generative AI skill is turned on by default. The skill will be automatically available to appropriate role users for the application. For more information, see [AI agents, skills, and agentic workflows on by default](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/now-assist-skills-on-by-default.md).

[Create a Doc in CWM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/create-a-doc-in-cwm.md)

Role required: sn\_cwm\_ai.cwm\_ai\_user

## About this task

## Procedure

1.  Navigate to **Workspaces** > **Collaborative Work Management**.

2.  From the Spaces menu, navigate to the Space where your Doc is located and open it.

    \[Omitted image "cwm-spaces-navigation-doc.png"\] Alt text: Spaces menu in CWM.

3.  From the header of the Doc, select **Create Tasks**.

    The ServiceNow Otto panel opens up. ServiceNow Otto generates recommendations for tasks based on the information on your Doc page. So, to experience an easier interaction within the panel, you can pin it.

4.  Go through the task recommendations and choose to refine or modify any task recommendation.

5.  You can iterate on refining or modifying the tasks and when you’re satisfied with the recommendations, select **Add to Board**.

6.  Select the Space of the CWM Board to which you want to add these tasks to.

7.  Select the Board to add these tasks to.

    ServiceNow Otto adds all the generated task recommendations to the selected Board. You can navigate to the Board through the link provided in the ServiceNow Otto message to review them.

    **Note:** If the Space you selected in Step 6 has just one Board, then you won't be asked to select a Board. The tasks are added to the Board directly.

    \[Omitted image "cwm-task-generation-now-assist.png"\] Alt text: Automatic task generation from CWM Docs using ServiceNow Otto for CWM.


**Parent Topic:**[Add tasks to a CWM Board](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/add-tasks-to-board-in-cwm.md)