---
title: Manage comments in Docs
description: Edit, reply to, or delete comments in Docs to maintain relevant discussions and keep your documentation organized.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/collaborative-work-management/manage-comments-in-cwm-docs.html
release: australia
product: Collaborative Work Management
classification: collaborative-work-management
topic_type: task
last_updated: "2026-10-09"
reading_time_minutes: 1
keywords: [CWM, collaborative work management, docs, comments, manage, edit, delete, reply]
breadcrumb: [Collaborate with Docs, Use, Collaborative Work Management, Strategic Portfolio Management]
---

# Manage comments in Docs

Edit, reply to, or delete comments in Docs to maintain relevant discussions and keep your documentation organized.

## Before you begin

[Add comments to Docs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/add-comments-to-docs-in-cwm.md).

Role required: sn\_cwm.cwm\_user

## About this task

You can manage existing comments in Docs by editing your own comments, replying to comments from other users, or deleting comments when they are no longer needed.

**Note:** Users can manage comments, if they have read-only access to a doc.

## Procedure

1.  Navigate to **Workspaces** > **Collaborative Work Management**.

2.  From the Spaces menu, navigate to the Space where your Doc is located and open it.

    \[Omitted image "cwm-spaces-navigation-doc.png"\] Alt text: Spaces menu in CWM.

3.  Locate the commented text, which appears with a yellow underline.

    \[Omitted image "cwm-docs-comments.png"\] Alt text: Comments highlighted in Docs.

    **Note:** If a part of a hyperlink is selected for a comment, only that part is highlighted.

4.  Click the commented text to open the comment thread.

    The comment popover displays all comments for the selected text.

5.  To reply to a comment, select **Reply**.

    \[Omitted image "cwm-docs-reply-option.png"\] Alt text: Reply option in a comment thread.

    1.  Enter your response in the comment field at the bottom of the thread.

    2.  Select **Post**.

6.  To edit a comment, select the More actions icon \[Omitted image "cwm-kebab-menu-comment.png"\] Alt text: on the comment.

    \[Omitted image "cwm-docs-comments-more-options.png"\] Alt text: Edit and delete options are available under the kebab menu for a comment.

    **Note:** You can only edit comments that you created.

    1.  Select **Edit**.

    2.  Edit your comment.

    3.  Select **Done**.

7.  To delete a comment, select the More actions icon \[Omitted image "cwm-kebab-menu-comment.png"\] Alt text: on the comment.

    1.  Select Delete

8.  To delete a comment thread, select the More actions icon \[Omitted image "cwm-kebab-menu-comment.png"\] Alt text: of the parent comment.

    1.  Select **Delete thread**.

    2.  Select **Delete** in the confirmation dialog.

    **Note:**

    -   You can only delete comments that you created.
    -   Deleting a parent comment removes it and all its replies from the comment thread. You can undo a parent comment deletion to restore the comment thread.
    -   If the text that had the comment is deleted, the comments are deleted. If text that has comments is replaced by AI-generated text, the comments are deleted.
    -   Copying content with comments to a new location does not duplicate the comments.

**Parent Topic:**[Collaborative documentation using CWM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/collaborative-work-management/cwm-docs.md)