---
title: PPM PIWB template - Find similar demands
description: Use a guided template that walks you through training the Similar Demands solution definition for finding similar demands.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/demand-management/ppm-piwb-demand.html
release: australia
product: Demand Management
classification: demand-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Use, Demand Management, Project Portfolio Management, Strategic Portfolio Management]
---

# PPM PIWB template - Find similar demands

Use a guided template that walks you through training the Similar Demands solution definition for finding similar demands.

## Before you begin

Role required: piwb\_manager

## Procedure

1.  Navigate to **All** > **Predictive Intelligence Workbench** > **Use Cases** > **Create New from Template**.

2.  Select the **Similar Demands** template.

3.  Click **Start**.

    The use case set up window opens displaying the name and description of the use case.

4.  Click **Take me there**.

    The **ServiceNow Machine Learning Solutions** page opens and displays all the available solutions.

5.  Expand the **Similarity** solution to see the available solution definitions.

    Configure or train the **Similarity** solution for finding similar demands.

    -   To configure the Similar Demands solution definition \(ml\_sn\_global\_global\_similar\_demands\), click **Configure**. For more information, see [Train the similarity solution for Demand Management to find similar demands](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/train-similarity-solution-dm.md).
    -   To train the Similar Demands solution definition \(ml\_sn\_global\_global\_similar\_demands\), click **Train**.

**Parent Topic:**[Use Demand Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/r_UsingDemandManagement.md)

**Related topics**  


[Assess demands]()

[Create a demand]()

[Identify similar records using AI]()

[Summarize demands with the demand summarization skill]()

[View demands]()

[Add details to demands]()

[RIDACs records for a demand]()

[Reset a demand to Draft state]()

[Delete demands]()

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[Train the similarity solution for Demand Management to find similar demands]()

[Associate AI systems with demands]()

[Work with demands in Employee Slate]()