--- title: Request change form description: Use the request change form to change the metrics of a demand, such as demand scope, resource requirement, cost, or schedule. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/demand-management/request-change-form.html release: australia product: Demand Management classification: demand-management topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Demand Management forms, Reference, Demand Management, Project Portfolio Management, Strategic Portfolio Management] --- # Request change form Use the request change form to change the metrics of a demand, such as demand scope, resource requirement, cost, or schedule.
| Field | Description |
|---|---|
| Number | System-generated ID number with a configurable prefix. |
| State | Current state of the request change. All new request change records are created in the Open state.The available states are: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped |
| Priority | Urgency for approving the requested changes based on impact. |
| Estimated Cost | Estimated cost the requested changes generate. |
| Impact | Impact on the outcome of the demand if you don’t approve the requested changes. |
| Approval | Status of approval from the stakeholders for the requested changes. |
| Assigned to | Primary resource assigned to work on the request change. |
| Due date | Requested date to complete the request change. |
| Category | Entity for which you’re creating the request change. The options are: Resource, Scope, Cost, and Schedule. |
| Parent | Demand to which this request change belongs. |
| Title | Title for the change request. |
| Description | Details of the request change and its potential impact. |
| Business Justification | Reason for requesting the proposed change in the demand and its impact on the business. |
| Work notes | Additional information to indicate progress on the demand request change. |