--- title: Configure a custom Risk rank and Risk value description: Configure custom risk rank and value scores \(such as High-Medium, Medium-Low, or Absolute-Low\) to rate the impact and probability factors for a risk. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/demand-management/risk-value-lookup.html release: australia product: Demand Management classification: demand-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Add risks for a demand, RIDAC \(Risk, Issue, Decision, Action, and Request Changes\) records, Use, Demand Management, Project Portfolio Management, Strategic Portfolio Management] --- # Configure a custom Risk rank and Risk value Configure custom risk rank and value scores \(such as High-Medium, Medium-Low, or Absolute-Low\) to rate the impact and probability factors for a risk. ## Before you begin Role required: pps\_admin ## About this task Use the Risk Value Lookup module to set up the risk rank and risk value for a specific combination of risk impact and probability. The system uses these values to determine the degree of risk \(Absolute, High, Medium, Low\) based on the impact and probability factors of a risk. The value in the **Probability** field is multiplied by the value of the **Impact** field to generate the values for the **Risk rank** and corresponding **Risk value** in the Risk form. By default, you can use the following impact, value, and probability scores for a risk to create a risk rank and risk value score: - Absolute - Low - Medium or Moderate - High For example, a risk might have high probability and medium impact but you might want to consider it as an overall low risk for the demand. In that case, you would configure the Risk Value Matcher form with the following values: - Impact = 2 Medium - Risk Rank Color = Green - Probability = High - Probability Number = 1 - Risk Value = 3 Low The following image illustrates a Risk form.\[Omitted image "risk-value-form-color.png"\] Alt text: Risk rank and risk value in the Risk form ## Procedure 1. Navigate to **All** > **Project Administration** > **Settings** > **Risk Value Lookup**. 2. Select **New**. 3. On the risk value matcher form, fill in the fields. For a description of the field names, see [Risk value matcher form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/risk-value-matcher-form.md). 4. Select **Submit**. **Parent Topic:**[Add risks for a demand](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/demand-management/add-risks-for-demand.md)