---
title: ServiceNow Otto skills for EAP
description: Use ServiceNow Otto skills to accelerate epic and story creation, refine acceptance criteria, and monitor epic health in Enterprise Agile Planning \(EAP\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/enterprise-agile-planning/ai-skills-eap.html
release: australia
product: Enterprise Agile Planning
classification: enterprise-agile-planning
topic_type: concept
last_updated: "2026-08-03"
reading_time_minutes: 3
keywords: [ServiceNow Otto skills for EAP, Epic status, Quick story generation, Generate acceptance criteria, Create stories agentic workflow, Agile story generation, Story generation]
breadcrumb: [Explore, Enterprise Agile Planning, Strategic Planning, Strategic Portfolio Management]
---

# ServiceNow Otto skills for EAP

Use ServiceNow Otto skills to accelerate epic and story creation, refine acceptance criteria, and monitor epic health in Enterprise Agile Planning \(EAP\).

## Skills

The EAP application includes ServiceNow Otto skills and features. These enable product managers, portfolio managers, and agile teams to streamline epic and story creation, refinement, and tracking.

-   **[Assess the status of an epic using ServiceNow Otto](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/enterprise-agile-planning/assess-epic-status-now-assist-eap.md)**

    Use ServiceNow Otto to automatically evaluate epic health across six risk dimensions: story health, blocked stories, dependencies, progress, timeline, and ownership. The skill returns a red, yellow, or green status with plain-English reasoning, giving portfolio managers a consolidated risk view without manually reviewing stories, timelines, and assignments.

    Trigger the skill by selecting the **Epic status** button on the epic record page. The assessment is displayed in an AI-generated summary card at the top of the Details tab.

    \[Omitted image "eap-na-epic-health.png"\] Alt text: Epic health assessment card showing status indicators in Enterprise Agile Planning.

-   **[Quick story generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/enterprise-agile-planning/generate-stories-quickly-for-eap-and-agile-2-0.md)**

    As a product manager or agile team member, generate complete user stories directly from an epic using the Quick story generation skill, without lengthy conversations or manual authoring. This AI feature removes the friction of story creation so your team can focus on delivery.

    To generate a story, open an epic and select **Generate Story** from the Stories related list. Enter one or two lines of context to guide ServiceNow Otto, then select **Generate**. ServiceNow Otto generates a story title, description, and acceptance criteria based on the epic and your input. Review and refine all fields inline before saving the story directly to the epic's related list.\[Omitted image "eap-na-quick-story-eap.png"\] Alt text: Stories related list of an epic in Enterprise Agile Planning, showing the Generate Story button.

    By using the Quick story generation skill, you can:

    -   Create well-structured stories instantly, reducing the time and effort spent on manual story authoring.
    -   Generate complete stories including title, description, and acceptance criteria, maintaining consistency across your backlog.
    -   Maintain full control with inline editing of all AI-generated fields before saving, preserving human oversight throughout the process.
-   **[Generate acceptance criteria skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/enterprise-agile-planning/eap-generate-acceptance-criteria-for-stories.md)**

    As a product manager, generate clear, comprehensive, and testable acceptance criteria for your user stories, instead of spending hours writing and refining them manually.

    Review and refine the suggested options to verify they meet your story requirements without slowing down planning. By helping you streamline generating acceptance criteria as a process, this skill helps save time, improve quality, and speed up delivery with cleaner backlogs and better collaboration.

    \[Omitted image "eap-na-acc-criteria.png"\] Alt text: Generate acceptance criteria for an EAP Story using ServiceNow Otto.

-   **[Create stories agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/enterprise-agile-planning/generate-agile-story-planning-items.md)**

    Use the Create stories AI agentic workflow, powered by ServiceNow Otto, to generate high-quality stories for planning items through an interactive, conversational process. The agent reviews an epic or feature description, proposes story recommendations, and refines them based on your feedback before saving validated stories to the epic.