---
title: Create stories agentic workflow using ServiceNow Otto
description: Use the Create stories agent to generate high-quality stories for planning items in Enterprise Agile Planning \(EAP\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/enterprise-agile-planning/generate-agile-story-planning-items.html
release: australia
product: Enterprise Agile Planning
classification: enterprise-agile-planning
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Explore, Enterprise Agile Planning, Strategic Planning, Strategic Portfolio Management]
---

# Create stories agentic workflow using ServiceNow Otto

Use the Create stories agent to generate high-quality stories for planning items in Enterprise Agile Planning \(EAP\).

**Important:** This agentic workflow is turned on by default. For more information, see [AI agents, skills, and agentic workflows on by default](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/now-assist-skills-on-by-default.md).

## Create stories overview

Product managers often spend excessive time manually converting epics into user stories. This process is not only time-consuming but also prone to gaps in detail, leading to confusion, rework, and delays in planning and delivery. Missed or unclear requirements can compromise the quality of the final product.

Create stories AI agentic workflow addresses these challenges by automating story generation from epics and features through an intelligent, conversational process:

-   Analyze and generate: The agent reviews the epic description and creates relevant, detailed user stories.
-   Interactive refinement: The agent engages in a free-flow conversation with you, presenting story recommendations, accepting feedback, and iterating based on your input.
-   Decision and action: The agent manages successful flows such as saving validated stories and feedback loops such as removing unwanted stories and learning from corrections to ensure that accurate, high-quality stories are finalized.

The key benefits of this workflow are:

-   Time savings: Automatically generates stories from epics and features, reducing manual effort.
-   Improved quality: Produces clear, validated stories aligned with requirements.
-   Faster execution: Creates cleaner backlogs and better alignment for planning.

Unlike rigid AI templates, this workflow emphasizes flexibility and collaboration, enabling dynamic input and refinement to deliver precise, actionable user stories.

If you want to change this agentic workflow, you can [duplicate it](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/clone-aia-usecase.md), adjust the settings to suit your specific needs, and activate the duplicated version of the agentic workflow instead.

## Create stories agentic workflow

To access the Create stories agentic workflow:

1.  Navigate to **All** > **AI Agent Studio** > **Create and manage**.
2.  Select **Create stories**.

To configure the Create stories agentic workflow and associated AI agents, see [Configure the Monitor project tasks AI agent in AI Agent Studio](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/project-workspace/configure-agents-project-task-monitoring.md).

## AI agents used in the Create stories agentic workflow

**Validate the work item and generate stories**: Responsible for the end-to-end process of transforming Enterprise Agile Planning work items \(epics and features\) into a set of well-formed, actionable user stories.

## Using the Create stories agentic workflow

See [Generate multiple stories at once in EAP using ServiceNow Otto](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/enterprise-agile-planning/generate-stories-from-epics-now-assist-eap.md).