---
title: Create an Idea from Universal Request
description: Create an idea from a universal request after initial evaluation for a new product, feature, enhancement, or change.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/innovation-management/create-idea-from-ur.html
release: australia
product: Innovation Management
classification: innovation-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Integrating Innovation Management with Universal Request, Innovation Management, Project Portfolio Management, Strategic Portfolio Management]
---

# Create an Idea from Universal Request

Create an idea from a universal request after initial evaluation for a new product, feature, enhancement, or change.

## Before you begin

Role required: sn\_uni\_req.request\_write or ITIL

-   Activate the Universal Request \(com.snc.universal\_request\) and PPM Standard \(com.snc.financial\_planning\_pmo\) plugins

## About this task

New idea is created in the **Submitted** state. You can edit your submitted idea in the Idea Portal after it has been submitted until the state is changed to **Completed**.

## Procedure

1.  Navigate to **Universal Requests** > **All**.

2.  Open the universal request record from which you want to create an idea.

3.  Select **Create Idea**.

4.  On the form, fill in the fields.

    For more information, see [Create an Idea form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/innovation-management/create-an-idea-form.md).

5.  If you have attachments related to the idea, select **Add attachments** and attach them.

6.  Select **Create**.

    The universal request number from which the idea is created appears in the header of the Idea form. The idea number appears in the **Primary Ticket** field on the Universal Request form.


## What to do next

[Evaluate an idea](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/innovation-management/evaluate-an-idea.md) and [create a task from an idea](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/innovation-management/create-a-task-for-an-idea.md), if selected for execution. If the idea cannot be implemented, transfer the idea to the relevant department as an INC, HRC, or custom task.

**Parent Topic:**[Integrating Innovation Management with Universal Request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/innovation-management/universal-req-idea-mgmt.md)