---
title: Create feedback from Microsoft Outlook
description: Create or submit feedback from Microsoft Outlook directly. By configuring feedback creation and submission within Microsoft Outlook, project managers can easily provide feedback without having to switch between different applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/product-feedback/create-feedback-from-outlook.html
release: australia
product: Product Feedback
classification: product-feedback
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Feedback in Strategic Planning, Strategic Planning, Strategic Portfolio Management]
---

# Create feedback from Microsoft Outlook

Create or submit feedback from Microsoft Outlook directly. By configuring feedback creation and submission within Microsoft Outlook, project managers can easily provide feedback without having to switch between different applications.

## Before you begin

Role required: pf\_user

## About this task

Project managers can provide feedback while performing their daily tasks on Microsoft Outlook. For example, if a Product Manager receives feedback over an email, they can submit the email directly as feedback using an Microsoft Outlook add-in without disrupting the workflow.

## Procedure

1.  From your Microsoft Outlook account, select an email that you want to use as feedback.

2.  Select the **ServiceNow for Feedback add-in**.

    The subject of the email is copied as the name of the feedback, and the body of the mail is added as the description. The source is auto-populated as **Email**.

3.  From the Type list, select the **Type** of feedback.

4.  From the **Assigned to** list, select the user.

5.  Add a **Tag** to the feedback and select **Save**.


**Parent Topic:**[Configuring Feedback application in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/product-feedback/configuring-product-feedback-in-sp.md)