---
title: Install AI plugins
description: Install AI plugins to enable generative AI on your instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/project-workspace/install-now-assist-spm-plugin.html
release: australia
product: Project Workspace
classification: project-workspace
topic_type: task
last_updated: "2026-04-14"
reading_time_minutes: 1
breadcrumb: [Configure AI Admin features, Configure, Project Workspace, Project Portfolio Management, Strategic Portfolio Management]
---

# Install AI plugins

Install AI plugins to enable generative AI on your instance.

## Before you begin

Role required: admin

Follow these instructions to get started with AI Admin Hub:

1.  To get started with AI, you must install at least one AI application on your instance.
2.  Activate any AI plugin from the ServiceNow Store to access AI Admin Hub.
3.  Install additional plugins, from the AI Admin Hub.
4.  The AI Admin Hub console guides your implementation, starting with installation.
5.  Check out the [AI Journey Checklist for more information](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/configuring-now-assist.md).

## Procedure

1.  Navigate to **All** > **AI Admin Hub**.

2.  In the **Settings** tab, select **Plugins**.

    Plugins appear as cards. Review all AI plugins on the **Available for you** tab. Plugins that you have already installed appear on the **Installed** tab.

3.  Select **Get plugins** on the card for the plugin that you want to install.

4.  In the confirmation window, select **Install Plugin** to open the ServiceNow Store page for the plugin in a new browser tab.

5.  Install the plugin from the ServiceNow Store page.

    Some applications may require you to request the app from the ServiceNow® Store first. After you've requested the application from the ServiceNow® Store page, navigate to **All** > **System Applications** > **All Available Applications** > **All** to finish the installation.

6.  Return to the AI Admin Hub console.

7.  In the dialog box, select **Refresh**.

8.  Either close the dialog box to review all of your plugins or select **View all \(Plugin\) Assists and Skills** to review the features of your new plugin.


## Result

Your plugin is successfully installed.

If you encounter issues installing or updating applications, see this [knowledge article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1637452) for steps that may address your issue. Otherwise, you can make a Support case.

**Related topics**  


[Activate an AI skill](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/configure-a-now-assist-skill.md)