---
title: User resources and group resources
description: When allocating resources, a resource manager might need to work with an administrator to add users to a group with pps\_resource role.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/resource-management/r\_UserResourcesAndGroupResources.html
release: australia
product: Resource Management
classification: resource-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Resource allocation, Resource Management classic, Project Portfolio Management, Strategic Portfolio Management]
---

# User resources and group resources

When allocating resources, a resource manager might need to work with an administrator to add users to a group with pps\_resource role.

## Resource Manager view

The Resource Manager view in **Resource** > **Resources** > **Users** lists only the users who have the pps\_resource role. In addition to some of the fields displayed in the User Administration > [Users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateAUser.md) form, the Resource Manager View > Users form also displays the following fields, which are editable only by a user with resource\_manager role:

-   **Location**
-   **Schedule**
-   **Timesheet Policy**
-   **Average Daily FTE Hours/Hours Per Person Day**

    **Note:** Use the Update Resource Capacity related link to specify a date range. User capacity is populated in all aggregate tables based on the schedule of the user.


The Resource Manager view in **Resource** > **Resources** > **Groups** lists only the groups with the pps\_resource role. When a resource manager creates a new group from this view, the pps\_resource role is added by default to the group record. Although resource managers have write access to several fields, the only fields that they should edit are **Average Daily FTE Hours/Hours Per Person Day** and **Hourly rate**.

-   **[Update the resource capacity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/resource-management/update-resource-capacity.md)**  
From the Resource Manager view, update the capacity of a user for a specific duration. Based on the schedule of the user and the specified duration, the capacity of the user is accordingly populated in all resource aggregate tables.
-   **[Update the resource aggregates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/resource-management/update-aggregate-capacity.md)**  
From the Resource Manager view, you can update the resource aggregates for a specific time frame.

**Parent Topic:**[Resource allocation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/resource-management/r_AllocatingResources.md)

**Related topics**  


[Create a resource role]()

[Create allocations]()

[Reject a resource plan from the Resource Plan form]()