---
title: Domain separation and Scaled Agile Framework \(SAFe\)
description: Domain separation is supported in the Scaled Agile Framework \(SAFe\) application. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/scaled-agile-framework-safe/domain-separation-scaled-agile-framework.html
release: australia
product: Scaled Agile Framework \(SAFe\)
classification: scaled-agile-framework-safe
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Scaled Agile Framework \(SAFe\), Strategic Portfolio Management]
---

# Domain separation and Scaled Agile Framework \(SAFe\)

Domain separation is supported in the Scaled Agile Framework \(SAFe\) application. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

## Support level: Basic



-   Business logic: Ensure that data goes into the proper domain for the application’s service provider use cases.
-   The application supports domain separation at run time. The domain separation includes separation from the user interface, cache keys, reporting, rollups, and aggregations.
-   The owner of the instance must set up the application to function across multiple tenants.

Sample use case: When a service provider \(SP\) uses chat to respond to a tenant-customer’s message, the customer must be able to see the SP's response.

For more information on support levels, see [Application support for domain separation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/domain-separated-apps.md).

**Parent Topic:**[Scaled Agile Framework \(SAFe\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scaled-agile-framework-safe/SAFeoverview.md)

**Related topics**  


[Business stakeholder role for Essential SAFe and Portfolio SAFe]()

[Essential SAFe]()

[Portfolio SAFe]()

[SAFe — Unified Backlog]()

[Performance Analytics Content Pack for Essential SAFe]()

[Work Progress Status for SAFe]()

[Domain separation for service providers](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/domain-sep-landing-page.md)