---
title: Set up a triage board in SAFe
description: Set up your own triage board by defining filter criteria, and view records that are important to your team, such as problems, incident tasks, defects, or change requests. For example, you can create one triage board for defects and another for incidents.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/scaled-agile-framework-safe/safe-setup-triage-board.html
release: australia
product: Scaled Agile Framework \(SAFe\)
classification: scaled-agile-framework-safe
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [SAFe — Unified Backlog, Scaled Agile Framework \(SAFe\), Strategic Portfolio Management]
---

# Set up a triage board in SAFe

Set up your own triage board by defining filter criteria, and view records that are important to your team, such as problems, incident tasks, defects, or change requests. For example, you can create one triage board for defects and another for incidents.

## Before you begin

You must be added to the SAFe team that would be responsible for handling work from this triage board.

Role required: safe\_scrum\_master

## Procedure

1.  Navigate to **All** > **Scaled Agile Framework \(SAFe\)** > **SAFe Board**.

2.  Select the **Backlog** tab.

3.  Select **Triage Board**.

4.  On the form, fill in the fields:

    |Field|Description|
    |-----|-----------|
    |Name|Suitable name for the triage board.|
    |Table|Table from which you want to filter records.|
    |Filter|Filter criteria to be applied on the table for refinement of records.|

    **Note:** When setting up a triage board, do not to remove these default conditions:

    -   **Active is true**: This condition ensures that the tasks on your Triage Board are relevant.
    -   **Agile story is empty**: This condition ensures that the task is not present in some other backlog.
5.  Click **Submit**.

    A triage definition is created.


## What to do next

1.  Select the triage definition.
2.  To add a record to the triage definition, click **New**.
3.  To move a record from the triage board to the **Backlog** tab, click **Add to Backlog**.

**Parent Topic:**[SAFe — Unified Backlog](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/scaled-agile-framework-safe/safeunified-backlog.md)