---
title: RIDAC
description: RIDAC \(Risk, Issue, Decision, Action, Change\) in Strategic Planning Workspace gives you complete control over planning uncertainties across your entire organization. Create, track, and manage risks, issues, decisions, actions, and changes—from individual planning items and strategic goals to agile teams and portfolios. Get a unified view across your entire planning hierarchy, stay aligned with organizational strategy, and make informed decisions at every level.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-business-management/strategic-planning/spw-ridac-landing.html
release: australia
product: Strategic Planning
classification: strategic-planning
topic_type: reference
last_updated: "2026-07-17"
reading_time_minutes: 1
breadcrumb: [Strategic Planning, Strategic Portfolio Management]
---

# RIDAC

RIDAC \(Risk, Issue, Decision, Action, Change\) in Strategic Planning Workspace gives you complete control over planning uncertainties across your entire organization. Create, track, and manage risks, issues, decisions, actions, and changes—from individual planning items and strategic goals to agile teams and portfolios. Get a unified view across your entire planning hierarchy, stay aligned with organizational strategy, and make informed decisions at every level.

## Get started

<table id="table_c5s_tbb_yjc" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn the key features and business value of RIDAC in Strategic Planning](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/explore-ridac-spw.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Set up the RIDAC configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/configure-ridac-spw.md)

</td></tr><tr><td>

[Use\[Omitted image "bus-manage.svg"\] Alt text:View and manage portfolio-wide risks, issues, decisions, actions, and changes across your entire organization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/using-ridac-spw.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details about components, form fields, and general guidelines](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-business-management/strategic-planning/ridac-reference-spw.md)

</td></tr></tbody>
</table>## Helpful resources

Some ServiceNow resources that can provide you with helpful information are:

-   **\[Omitted image "dcx-icon-community.svg"\]ServiceNow Community**

    [ServiceNow Community](https://community.servicenow.com/community)

-   **\[Omitted image "dcx-icon-dev-portal.svg"\] Developer**

    [developer.servicenow.com](https://developer.servicenow.com/)

-   **\[Omitted image "dcx-icon-impact.svg"\] Impact**

    [http://impact.servicenow.com](http://impact.servicenow.com)

-   **\[Omitted image "dcx-icon-learning.svg"\] ServiceNow University**

    [ServiceNow University](https://learning.servicenow.com/now/lxp/home)

-   **\[Omitted image "dcx-icon.svg"\] Best Practices**

    [Best Practices](https://mynow.servicenow.com/now/best-practices/home)

-   **\[Omitted image "dcx-icon-partner.svg"\] Partner**

    [https://www.servicenow.com/partners.html](https://www.servicenow.com/partners.html)

-   **\[Omitted image "dcx-icon.svg"\] ServiceNow**

    [http://servicenow.com](http://servicenow.com)

-   **\[Omitted image "dcx-icon-store.svg"\] ServiceNow Store**

    [http://servicenow.com](http://servicenow.com)

-   **\[Omitted image "dcx-icon-support.svg"\] Support**
    -   [https://support.servicenow.com/now](https://support.servicenow.com/now)
    -   [Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal)