---
title: Access to cloud environments for ITOM products
description: If your organization deploys IT assets on the cloud, ITOM products must access your cloud environment to collect information about the IT infrastructure.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/accessing-cloud-itom.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [IT Operations Management]
---

# Access to cloud environments for ITOM products

If your organization deploys IT assets on the cloud, ITOM products must access your cloud environment to collect information about the IT infrastructure.

-   **[Install and configure MID Servers to access cloud environments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/mid-server-configuration-cloud.md)**  
Install and configure the MID Servers correctly to enable ITOM products to access to the cloud resources.
-   **[Set up a cloud service account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/setup-cloud-service-account.md)**  
Create and configure ServiceNow cloud accounts at ServiceNow AI Platform for the corresponding Cloud vendor service accounts.

**Parent Topic:**[IT Operations Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/r_ITOMApplications.md)

**Related topics**  


[Discovery for cloud environment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery/cloud-discovery-wizard.md)

[Cloud resource discovery references](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/cloud-discovery-collected-data.md)