---
title: Activate integration
description: Activate integration allows you to enable a previously deactivated connector integration, restoring its functionality. This feature helps you seamlessly resume data flow and integration activities, ensuring continuity and efficient event management without the need to reconfigure the integration.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/activate-integration.html
release: australia
topic_type: task
last_updated: "2026-10-09"
reading_time_minutes: 1
breadcrumb: [Integrations Launchpad in SOW for ITOM, ITOM AIOps, IT Operations Management]
---

# Activate integration

Activate integration allows you to enable a previously deactivated connector integration, restoring its functionality. This feature helps you seamlessly resume data flow and integration activities, ensuring continuity and efficient event management without the need to reconfigure the integration.

## Before you begin

Ensure the integration is deactivated.

Role required: evt\_mgmt\_admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  From the navigation pane, select the AIOps configuration center icon \[Omitted image "icon-itom-aiops-config.png"\] Alt text: ITOM AIOps configuration center icon.

    The ITOM AIOps configuration center page appears. The configuration center is a centralized workspace. Use it to configure and manage AIOps features from a single place.

3.  On the ITOM AIOps configuration center page, under the **Setup** > **Integrations** section, select **Manage Installed integrations**.

4.  Select the **Installed integrations** tab.

5.  For the integration that you want to activate, select the Ellipses icon \(\[Omitted image "ellipsis-horizontal-fill-24.svg"\] Alt text: Ellipsis horizontal icon\) and then select **Activate**.

    \[Omitted image "activate-connector.png"\] Alt text: Option to activate connector

    The selected integration is activated, and its status is shown as **Active** on the installation tile.