---
title: View live CI data logs
description: View CI logs to receive additional details on an incident when viewing live CI data. For example, viewing log information for a process with high CPU usage can help you pinpoint when the usage went up, helping you determine the root cause of the issue.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/acc-live-ci-view-logs.html
release: australia
product: Agent Client Collector
classification: agent-client-collector
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [View live CI data with ACC, Agent Client Collector, IT Operations Management]
---

# View live CI data logs

View CI logs to receive additional details on an incident when viewing live CI data. For example, viewing log information for a process with high CPU usage can help you pinpoint when the usage went up, helping you determine the root cause of the issue.

## Before you begin

Ensure that you have installed Agent Client Collector Framework and Service Operations Workspace on your instance.

Role required: itil

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  Select the Lists icon \(\[Omitted image "lists-icon.png"\] Alt text: Lists icon\).

3.  Select **Incidents** > **All**.

4.  Select an incident from the list.

5.  Select the **Live CI Data** tab.

6.  Select the **Logs** link on the right side of the pane.

    \[Omitted image "live-ci-data-logs.png"\] Alt text: Logs link on Live CI data tab

    **Note:** The **data last refreshed** value follows the instance time zone and not your local system time zone. Therefore, ensure that your local system time zone matches the instance time zone.

    The logs appear on the **Log** page.