--- title: Configuration file options description: Options available in the acc.yml configuration file. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/acc-yml-options.html release: australia product: Agent Client Collector classification: agent-client-collector topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 4 breadcrumb: [ACC-F reference, Agent Client Collector reference, Agent Client Collector, IT Operations Management] --- # Configuration file options Options available in the `acc.yml` configuration file.
| Option | Type | Default | Description | Example |
|---|---|---|---|---|
| name | String | Agent\_<value of the **hostname** command> | Agent name registered on the SN instance can be specified by the user. The result of the 'hostname' command is used as the default. |
`name: |
| backend-url | List | `wss://127.0.0.1:8800/ws/events` | List of MID Webserver endpoint URLs to communicate with. If communication cannot be configured with the first URL, the system moves to the ensuing URLs until it establishes a connection. Works when `enable-auto-mid-selection=true` |
`backend-url: |
| api-key | String | <None> | API key used by the MID Server to authenticate incoming agent connections. Value is encrypted on initial agent startup. |
`api-key: |
| user | String | admin | Username used for basic authentication.If this parameter is empty, the agent does not start. | `user: "agent-01"` |
| password | String | admin | Password used for basic authentication. Value is encrypted on initial agent startup.If this parameter is empty, the agent does not start. |
`password: |
| log-level | String | Info | Amount of logging to appear in the acc.log file. Values:- Panic - Fatal - Error - Warn - Info - Debug | `log-level: debug` |
| allow-list | String | /etc/servicenow/agent-client-collector/check-allow-list.json | Path to the JSON file that contains the list of check commands the agent can execute. Comment out this parameter to disable the allow-list.If this parameter is empty, the allow-list is disabled. | `allow-list: /etc/agent/check-allow-list.json` |
| appl\_classification\_behavior | List | simple | Indicates whether to enable shell CI creation on the agent.Possible values are: - simple: Indicates that shell CI creation is enabled. - off: Indicates that no shell CIs are created for the application. - full: Indicates that complete Discovery of the application CIs is performed using patterns. | `appl_classification_behavior: off` |
| Option | Type | Default | Description | Example |
|---|---|---|---|---|
| verify-plugin-signature | Boolean | true | Verifies the plugin signature before execution. Disable when using self-signed or developmental plugins. | `verify-plugin-signature: true` |
| insecure-skip-tls-verify | Boolean | true | Determines whether to verify the certificate when connecting to the MID Server.Set as **false** to enforce full TLS verification. | `insecure-skip-tls-verify: true` |
| enable-auto-mid-selection | Boolean | true | Controls the Auto MID Selection feature to connect to the optimal MID Web Server provided by the instance. | `enable-auto-mid-selection: true` |
| check-command-prefer-installed | Boolean | false | Indicates the preference of executables provided within ACC plugins or executables available in the host system’s PATH variable.- false = ACC plugins - true = Executables in the host system's PATH variable | `check-command-prefer-installed: false` |
| command-log-redaction-regex | String | `'-password[=\s]([^"\s]+)|-[pP]\s([^"\s]+)|--user\s[^":\s]+:([^\s"]+)|-pw\s([^"\s]+)|-u\s[^":\s]+:([^\s"]+)|[^"\s]+/([^\s"]+)@‘` | The regex to search for and to remove potentially sensitive user information from ACC logs and payloads. | `'-password[=\s]([^"\s]+)|-[pP]\s([^"\s]+)|--user\s[^":\s]+:([^\s"]+)|-pw\s([^"\s]+)|-u\s[^":\s]+:([^\s"]+)|[^"\s]+/([^\s"]+)@‘` |
| powershell\_installed | Boolean | false | Disables powershell command execution on agents. | `powershell_installed: true` |
| allow-list-global-only | Boolean | false | Set to **true** to enhance security by relying only on the allow list defined in the **allow-list** parameter you specify during configuration, ignoring allow lists bundled with ACC plugins. | `allow-list-global-only: false` |
| disable-assets | Boolean | false | Indicates whether a check running with an asset \(plugin\) dependency fetches ACC plugins from the ServiceNow® instance, or uses a copy of the plugins in its cache folder.When set to **false**, additional assets can be downloaded during check execution. Set to **true** to enhance security and ensure that no new plugins are downloaded during check execution. | `disable-assets: false` |
| agent-upgrade-url-path | String | `https://install.service-now.com/glide/distribution/builds/package/app-signed/` | Indicates an alternate web server URL endpoint for downloading ACC installer packages when performing selective upgrade. |
`agent-upgrade-url-path: https:// |
| certificate-rotation-days-out | Integer | 28 | Indicates the number of days before certificate expiration that an agent attempts to rotate its certificate. | `certificate-rotation-days-out=28` |
| enable-patterns-on-agent | Boolean | false | Enables gathering details on the applications which run on the Agent Client Collector.This parameter is required only when using the Agent Client Collector for pattern execution. | `enable-patterns-on-agent: true` |
| keepalive-filter-nics | Boolean | true | Indicates whether Network Interface Controllers \(NICs\) are filtered on the agent \(**true**\) or the MID Server \(**false**\) during keepalive action. | `keepalive-filter-nics: true` |
| keepalive-number\_nics\_per\_ip\_type | Integer | 1 | Indicates the maximum number of Network Interface Controllers \(NICs\) per IP type \(IP4, IP6\) sent with a keepalive action. The indicated number is sent for each IP type.For example, if the value is 1, a maximum of 2 NICs are sent \(0-1 each for IP4 and IP6\). If the value is 4, a maximum of 8 NICs are sent \(0-4 each for IP4 and IP6\). | `keepalive-number_nics_per_ip_type: 4` |
| Option | Type | Default | Description | Example |
|---|---|---|---|---|
| pac-file | String\(Required\) | "" \(empty\) | Specifies the location of the PAC file to use for proxy configuration. Can be either:- A local file path \(such as: `file:///etc/proxy/proxy.pac`\) - A remote URL \(such as: `https://proxy.company.com/proxy.pac`\) | `pac-file: "https://proxy.company.com/proxy.pac"` |
| pac-cache-ttl | Duration\(Optional\) | 30m \(30 minutes\) | Determines how long proxy rules from the PAC file are cached in memory.Setting this to 0 disables caching. | `pac-cache-ttl: "1h" # Cache for 1 hour` |
| pac-refresh-interval | Duration\(Optional\) | 30m \(30 minutes\) | Specifies how often the agent is to check for updates to the PAC file.Useful when the PAC file is hosted remotely and may be updated periodically. | `pac-refresh-interval: "15m" # Check for updates every 15 minutes` |
| pac-dial-timeout | Duration\(Optional\) | 30s \(30 seconds\) | Indicates the amount of time to wait when establishing a connection through a proxy server before timing out. | `pac-dial-timeout: "10s" # 10 second timeout` |
| pac-reset-on-connect-failure | Boolean\(Optional\) | true | When set to true, the agent clears the PAC cache and attempts to refresh the PAC file if a proxy connection proxy fails. This helps recover from proxy configuration changes or temporary proxy issues. | `pac-reset-on-connect-failure: true` |