--- title: Golden image structure and modularity description: The following table outlines the structure and modularity of the golden image mode for cloning agents, based on the operating system \(OS\) in use. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/agent-client-collector/golden-image-structure-modularity.html release: australia product: Agent Client Collector classification: agent-client-collector topic_type: reference last_updated: "2026-03-29" reading_time_minutes: 1 breadcrumb: [ACC-F reference, Agent Client Collector reference, Agent Client Collector, IT Operations Management] --- # Golden image structure and modularity The following table outlines the structure and modularity of the golden image mode for cloning agents, based on the operating system \(OS\) in use. | |Linux|macOS|Windows| |---|-----|-----|-------| |**Trigger type**|marker file|plist key|msi property| |**Fresh install handling**|supported, no action required|supported|supported| |**Service control**|stop and disable|skip load|stop and disable| |**Identity handling**|cache wipe|skip restore|skip restore| |**Certificate handling**|cert wip|skip restore|cert wipe| |**Runtime state**|Cache and database wipe|skip restore|Cache and database wipe| **Parent Topic:**[Agent Client Collector Framework reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/agent-client-collector-reference.md)