---
title: AIOps Dashboards in Service Operations Workspace for ITOM
description: The AIOps dashboards offer comprehensive visualizations of critical operational data. You can monitor key performance indicators \(KPIs\), track service health, and gain valuable context on the overall IT environment. These dashboards provide actionable insights that facilitate proactive responses to potential issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/aiops-dashboards-sow-itom.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [ITOM AIOps, IT Operations Management]
---

# AIOps Dashboards in Service Operations Workspace for ITOM

The AIOps dashboards offer comprehensive visualizations of critical operational data. You can monitor key performance indicators \(KPIs\), track service health, and gain valuable context on the overall IT environment. These dashboards provide actionable insights that facilitate proactive responses to potential issues.

Key benefits of using the AIOps dashboards:

-   Configure the dashboards to focus on the metrics and data most relevant to your role.
-   Enjoy interactive visual representations of critical operational data.
-   Monitor KPIs, service health metrics, and other important performance data at a glance.
-   Leverage actionable insights derived from data analysis for better decision-making.

**Note:** Opening a set of dashboards shows the most recently accessed dashboard in that category.

## Access the AIOps Operational dashboard

To open the dashboard, navigate to **Workspaces** > **Service Operations Workspace**. From the bottom of the navigation pane, select the AIOps configuration center icon \[Omitted image "icon-itom-aiops-config.png"\] Alt text: ITOM AIOps configuration center icon.The AIOps configuration center page appears. On the ITOM AIOps configuration center page, under the **Optimize** > **Dashboards** section, select **View AIOps Operational dashboard**.

## AIOps Dashboard home page

\[Omitted image "dashboard-home-page.png"\] Alt text: AIOps Dashboard home page

To view AIOps Operational dashboards, such as AIOps Value Realization, select the AIOps Operational list and then select the dashboard name.

\[Omitted image "aiops-dashboard-list.png"\] Alt text: AIOps dashboard list