--- title: Components installed with LEAP description: Several types of components are installed with activation of the plugin, including tables, user roles, and scheduled jobs. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/aiops-leap-learning-enhanced-automation-playbooks/components-installed-with-aiops-leap.html release: australia product: AIOps LEAP \(Learning-Enhanced Automation Playbooks\) classification: aiops-leap-learning-enhanced-automation-playbooks topic_type: reference last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Reference, Learning Enhanced Automation Platform \(LEAP\), ITOM Visibility, IT Operations Management] --- # Components installed with LEAP Several types of components are installed with activation of the plugin, including tables, user roles, and scheduled jobs. ## Roles installed
Role title \[name\] Description
LEAP admin \[sn\_itom\_leap.leap\_admin\] You have full control over LEAP capabilities, including the following: - Turn features on and off - Execute scheduled jobs - Manage LEAP tables and the LEAP Workspace - Generate and update resolution steps - Create and view problems and generate LEAP playbooks from automation opportunities \(AO\)
LEAP viewer \[sn\_itom\_leap.leap\_viewer\] You can access and view data related to LEAP, including tables, the workspace, and problems originating from AOs.
LEAP agent \[sn\_itom\_leap.leap\_agent\] You can access the LEAP menu from the Service Operations Workspace \(SOW\) and trigger LEAP executions directly from within SOW.
## Scheduled jobs installed |Scheduled job|Description| |-------------|-----------| |Populate Record Metrics Aggregate Records|Runs once per day to populate the LEAP aggregate metrics table by time periods.| |Update Record Metrics Table with Calculated Metrics|Runs daily to calculate and update the records in the LEAP Record Metrics table for all the records where the metrics haven't been calculated yet.| |GAF- Run Offline Flow|Runs monthly to group the tasks using the task data provided in the skill configuration while activating the LEAP skill.| ## Tables installed |Table|Description| |-----|-----------| |LEAP aggregate metrics|Contains metrics, like cost savings, time savings, and record count, for each time period. This data is used in the LEAP report page in the workspace.| |LEAP feedback|Stores the feedback given by the agent to the playbooks that are run to fix the tasks.| |LEAP GAF mapping|Maintains a map between the GAF groups and the published LEAP instances to retain information in the subsequent GAF clustering runs.| |LEAP group|Stores the LEAP group details, like group description, resolution steps, and whether the LEAP is automated or not.| |LEAP group ranking|Maintains data, like business impact, projected cost savings, problem record, and status, that is used in the Automation Opportunities page of the workspace.| |LEAP properties|Sets custom values to the properties that are used in LEAP.| |LEAP job tracker|Maintains the status of background jobs init, grouping, processing, and completion phases.| |LEAP outcome snapshot|Maintains snapshots of automation outcomes generated by AI or edited by users.| |LEAP Integration Project|Maintains record of integration projects that organize LEAP functionality and properties.| |LEAP record metrics|Maintains data that's used in the Published LEAP page in the workspace. It contains calculated data, like time saved, tickets resolved, and rating trend.| |LEAP missed opportunity|Maintains record of missed automation opportunity artifact creation of type; resolution steps, kb article, or playbook.| |LEAP group strategy|Maintains the strategic data for automation opportunities, including the association of records and GAF group.| |LEAP Hierarchical job|Records hierarchical job execution status with GAF group associations.| |LEAP Ansible Agent status|Records Ansible agent execution and conversation status for playbook runs.| |LEAP Ansible Step Mapping|Maintains record of the step to job mapping performed by LEAP.| |Discovered Job Catalog|Maintains record of discovered Ansible jobs and their associations with automation opportunities.|