---
title: Track a change request
description: The system generates a change request when you perform a life cycle operation on a stack or resource.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/cloud-configuration-governance/cloudmgt-track-change-request.html
release: australia
product: Cloud Configuration Governance
classification: cloud-configuration-governance
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using the Activities page, Cloud User Portal, Cloud Provisioning and Governance, ITOM Cloud Accelerate, IT Operations Management]
---

# Track a change request

The system generates a change request when you perform a life cycle operation on a stack or resource.

## Before you begin

Role required: sn\_cmp.cloud\_service\_user

## About this task

Each change request is either approved by default or, if an approval policy is in place, is approved by a user that is on the approver list.

## Procedure

1.  Go to the **Activities** page or navigate to **Cloud User Portal** > **View Activities**, then select **Track** > **Change Requests**.

<table id="table_mzm_yz3_mz"><tbody><tr><td>

Number

</td><td>

Unique auto-generated number.

</td></tr><tr><td>

Configuration item

</td><td>

The affected CI.

</td></tr><tr><td>

Category

</td><td>

Cloud Provisioning and Governance

</td></tr><tr><td>

Short description

</td><td>

Text that was entered by the requester.

</td></tr><tr><td>

Approval

</td><td>

Status.

</td></tr></tbody>
</table>2.  In the **Change Requests** list, click an entry to view full details.