--- title: Open the Cloud Orchestration Trail description: Open the Cloud Orchestration Trail to debug and troubleshoot issues like a failed policy or failed Discovery of cloud resources. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/cloud-configuration-governance/open-cloud-orch-api-trail.html release: australia product: Cloud Configuration Governance classification: cloud-configuration-governance topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [The Cloud Orchestration Trail, Troubleshooting tools for Cloud Provisioning and Governance, Cloud Provisioning and Governance administration guide, Cloud Provisioning and Governance, ITOM Cloud Accelerate, IT Operations Management] --- # Open the Cloud Orchestration Trail Open the Cloud Orchestration Trail to debug and troubleshoot issues like a failed policy or failed Discovery of cloud resources. ## Before you begin Role required: sn\_cmp.cloud\_operator or sn\_cmp.cloud\_admin ## Procedure 1. In the Cloud Admin Portal, navigate to **Operate** > **Trails**. 2. On the **Cloud Orchestration Trail** tab, filter and sort the list of Orchestration API Trail records as needed. If you are looking for something like a failed Discovery, filter the list so the **Level** column shows only entries with **Error**. 3. Click a link in the **Created** column to open the Orchestration API Trail record. 4. In the CAPI Trail Logs related list, open the log record that displays the information you want. For example, open **route\_error** or **error\_detail** to debug a failed operation.