---
title: Visibility to Firewall inventory
description: The Firewall Audits and Reporting application helps you to discover and take inventory of your firewall security policies, devices, device groups, and manager information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/discovery/use-firewall-audit-rep.html
release: australia
product: Discovery
classification: discovery
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Firewall Audits and Reporting, ITOM Visibility, IT Operations Management]
---

# Visibility to Firewall inventory

The Firewall Audits and Reporting application helps you to discover and take inventory of your firewall security policies, devices, device groups, and manager information.

The ServiceNow Platform helps organizations gain visibility to IT estate with the centralized Configuration Management Database \(CMDB\) while also automating workflows for the request and change management processes. The Firewall Audits and Reporting application enables security teams to discover all firewalls along with their policies, firmware versions, and other hardware attributes. The Service Portal from ITSM helps customers to digitize workflows when requesting new firewall rules. Combined with ITSM incident management and change management workflows, this solution enables transparency in the fulfillment process. To make it more simple for teams, policy ownership is tied to the system user and groups in the ServiceNow Platform. A centralized dashboard provides visibility to the firewall estate and comprehensive visibility to the inflow of request records landing in the Firewall admin’s fulfillment queue.

Currently, ServiceNow works with Palo Alto Panorama and Fortinet FortiManager firewall vendors. The integration uses vendor-specific APIs to connect the Firewall Audits and Reporting application to firewall inventory and firewall policies.

-   **[Discover firewall policies](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery/disco-firewall-policies.md)**  
As a member of a security team, you can discover firewall devices, policies, and owner groups from supported vendors \(Palo Alto Panorama and Fortinet FortiManager\), allowing a central view of the footprint. This data is updated in the ServiceNow CMDB. Set up a schedule to discover your firewall policies to help you keep track of your company's valuable information.
-   **[Customize Firewall Audits and Reporting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery/customize-firewall-audit-reporting.md)**  
Configure default policy owner and approval groups for firewall rule change requests to reduce manual data entry.
-   **[Archive firewall rule audit, rule requests, and audit tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery/archive-firewall-rule-req-tasks.md)**  
Archive firewall rule requests, audit requests, and audit tasks that are older than a specific time period to enhance system performance. At a later time, you can delete them from the archive table altogether to reduce the size of that table.

**Parent Topic:**[Configuring Firewall Audits and Reporting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery/firewall-audit-report-config.md)