--- title: Assign Event Management admin role to group description: Assign the evt\_mgmt\_admin role to users who will be in charge of configuration and operational control. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/assign-aiops-user-role.html release: australia product: Event Management classification: event-management topic_type: task last_updated: "2026-04-22" reading_time_minutes: 1 keywords: [EM group roles] breadcrumb: [Configure Event Management using ServiceNow Otto for Setup, Configure, Event Management, ITOM AIOps, IT Operations Management] --- # Assign Event Management admin role to group Assign the evt\_mgmt\_admin role to users who will be in charge of configuration and operational control. ## Before you begin Verify you have installed the ITOM AIOps and ServiceNow Otto for IT Operations Management \(ITOM\) plugins. Ensure you're in the Configure IT Operations Management page. Role required: evt\_mgmt\_admin ## About this task The evt\_mgmt\_admin role provides groups with the necessary permissions to configure and manage Event Management settings, including alert processing, incident creation, and operational controls. ## Procedure 1. Navigate to **Configuration Summary** > **Event Management** > **Platform foundations**. 2. Expand **Platform foundations**. 3. Select **Assign Event Management admins**. 4. Select **Add group**. By default, the **Assign role to existing group** is selected. 5. If you want to create your group, select **Create new group** and perform the following steps: 1. In the **Group name** field, enter the name of the group. 2. In the **Description** field, enter a description. 3. In the **Users** field, select the users to add to the group. 4. Select **Save**. 6. In the **Group** field, select the group to assign the evt\_mgmt\_admin role to. 7. Select **Save**. The role is assigned to the selected group. 8. To complete the setup, select **Mark as configured**.