--- title: Assigning alert assignment group precedence description: Assign alert assignment group precedence to make sure that alerts are routed to the appropriate team members. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/assigning-alert-assignment-group-precedence.html release: australia product: Event Management classification: event-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Alert assignment groups for teams, Manage and monitor alerts, Configure, Event Management, ITOM AIOps, IT Operations Management] --- # Assigning alert assignment group precedence Assign alert assignment group precedence to make sure that alerts are routed to the appropriate team members. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** and search for `sys_properties.list`. 2. In the **Search** field, enter `evt_mgmt.alert_auto_assignment_field` and select the property record. For more information on the property, see [Team-based integration properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/team-based-integrations-properties.md). 3. In the **Value** field, enter the assignment group precedence. Set the assignment group precedence according to the order of the comma-separated fields such as cmdb\_ci.support\_group, IntegrationGroup. 4. Select **Update**. **Parent Topic:**[Alert assignment groups for teams](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/alert-assignment-group.md) **Related topics** [Team-based integration properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/team-based-integrations-properties.md)